Seldon H.
We safely received our tickets.
We safely received our tickets.

Well-designed, well-made, well-priced lighting has been, well, non-existent … Until now! We believe lighting should be beautiful and made from premium materials, but who says that has to cost you a fortune? Mitzi was founded in New York’s Hudson Valley with a goal to thoughtfully craft high-design lighting and make it highly attainable.
mitzi.com (mitzi.com) has 111 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 64 reviews with 5 stars · Clear filters
Seldon H.
We safely received our tickets.
Niki P.
The customer service team was wonderful. They worked so hard to fix a crazy situation and were thoughtful and pleasant and incredibly professional. My problem was satisfactorily resolved and I’m thrilled with my gorgeous dining room chandelier!
Response from mitzi.comOct 28, 2025
Hi Niki! We appreciate your business and your positive feedback! We're happy we were able to accommodate your special situation and that you love your Birdie chandelier! We look forward to seeing you on your next lighting project! Thank you, ~Mitzi Customer Service Team
EricaG
I recently purchased some light fixtures for my guest bedroom from Mitzi, and I couldn’t be happier! The entire process—from browsing the website to making the purchase—was so smooth and easy. Their site is super user-friendly, making it simple to find exactly what I needed. And the final result? Stunning! The light fixture is absolutely gorgeous and has completely transformed the space. I’m beyond thrilled with my purchase and would highly recommend Mitzi to anyone looking for beautiful, high-quality lighting.
Response from mitzi.comAug 29, 2025
Hi Erica! This is fantastic! We're so excited to know how happy you are with your experience and purchase with us! This made our day! We'll see you on your next lighting purchase! Have a great weekend! Love & Light! ~Mitzi Team
Constance W.
This beautiful light shines bright in our dinning room. This room once was dark and dreary. Now with the Sunbolt it’s the room everyone enjoys being in it.
Response from mitzi.comJun 24, 2025
Awwh Constance, we're happy to hear you're enjoying your new beautiful Genisis chandelier! Thanks! Love & Light! ~Mitzi Team
Erik J.
Great lamps, good customer service! Lamp shipped quickly and was well-packaged. Their website doesn't have a great cancel order feature, but after I accidentally double-ordered they let me ship back the second bathroom vanity light for a refund at no cost. Can't speak to the other lamps, but the one I got was high quality (Reese Three Lamp Bath/Vanity). Only complaint is shade didn't fit standard A19 bulbs and they don't list compatible bulbs on their website which would have saved me some time.
Response from mitzi.comJun 19, 2025
Hi Erik, You made our day! We truly appreciate the great feedback. We've moved over to Shopify which should prevent these issues from occurring in the future! You should be able to find the Reese's recommend light bulb in the fixture's assembly instructions. Thanks again and please keep us in mind for your next lighting project! Love & Light, ~Mitzi Team
KL
I received a high quality and well built product that was fairly priced and accurately described in the website listing. There was a bit of a hiccup with my purchase because Mitzi's system initially failed to apply the correct discount. I reached out to them and they swiftly fixed their error. Their customer service reps were very pleasant and helpful, and I plan to shop here again soon. I highly recommend this company.
Response from mitzi.comMay 7, 2025
Hi Karissa, Thanks for your positive feedback! We appreciate your business and are delighted that you're pleased with our customer service team's hard work and dedication. We hope you enjoy your beautiful new Nala chandelier! We can't wait to see you on your next lighting project! Cheers, ~Mitzi Team
Jasmin R.
The pendants arrived in perfect condition and took just about a week to get here. Completely happy with that timing. They are elegant and look nice in the hallway where I placed them. Previously there had been recessed lights which were fashionable at the time this house was built 25 years ago but I wanted a warmer look and the pendants fit the bill. Your online selection was excellent, too. Next time I need a lamp or lights I will check with Mitzi first. Thank you.
Response from mitzi.comApr 2, 2025
Hi Dobie, Wow! Your feedback is amazing! We're so happy to hear all is well with your Ariana pendants, we know they look fabulous in your hallway! We appreciate your business and positive review. Yes, please keep Mitzi in mind for your next lighting project! Thank you. Love & Light, ~Mitzi Team
Ronda T.
The light was just as described and was shipped quickly.
Response from mitzi.comJan 6, 2025
Hi Ronda, We truly appreciate your positive feedback! We hope you love your new Bibi flush mount as much as we do! Thanks for shopping with us! Warm regards, ~Mitzi Team