mitzi.com Reviews | Read Customer Reviews of mitzi.com

mitzi.com Reviews | Read Customer Reviews of mitzi.com

mitzi.com reviews

Showing 6 reviews with 4 stars · Clear filters

Ken M.
Jan 6, 2025
GREAT looking fixture in our new
GREAT looking fixture in our new, contemporary kitchen! Wasn't happy that they no longer supply the light bulbs for the fixture...and it's not easy to find them (without black printing visible on the white bulb) on line. Finally found them at LOWE'S.
Response from mitzi.comJan 7, 2025
Thanks, Ken, for your great review of your new Elsa chandelier! We're so happy to hear that you're enjoying your new chandelier! Yes, as of August 1, 2023, we no longer ship incandescent bulbs with our fixtures due to the California Title 24 laws along with the Department of Energy. However, we do offer LED light bulbs on our website for most of our fixtures! Thanks again! Cheers, ~Mitzi Team
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Joan
Mar 28, 2024
Great lamp/spotty customer service
Great lamp, but info re shipping was very spotty prior to actual redceipt of lam.
Response from mitzi.comApr 1, 2024
Hi Joan, We appreciate your feedback! We're always striving for improvements with our online site, and this has been noted! Thanks. Love & Light, ~Mitzi Team
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Vanessa S.
Jan 20, 2024
Great price & quick shipping 👍🏻
Great price & quick shipping 👍🏻
Response from mitzi.comJan 22, 2024
Hi Vanessa, Thanks for your positive feedback! Enjoy, ~Mitzi Team
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Billie Jo V.
Oct 18, 2023
Overall good but your tracking and…
Overall good but your tracking and communication are horrible.
Response from mitzi.comOct 18, 2023
Hi Billie Jo, We appreciate your response and feedback. We extend our apologies to you, while our online system is being updated, you didn't receive your tracking information via email. We strive to provide the best customer experience possible and glad our customer service team was able to assist you! We appreciate your business and hope to see you on your next lighting project! Love & Light, ~Mitzi Team
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Carli D.
May 6, 2023
Overall Great Fixture
Super easy for my electrician to install. I love this fixture! Looks great along my sloped ceiling. Unfortunately, I received a damaged glass globe. When I asked for a replacement, I was sent an entirely new fixture. This was generous but now I have an unusable fixture due to a broken globe. A replacement globe would be great so that this fixture does not go to waste!
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Sarah
Apr 5, 2023
Beautiful lighting, wish it included instructions
I absolutely love our new entryway light. It's a work of art! Installing it wasn't a walk in the park, mainly because the wires weren't color coated and I had to do some research to figure out how to know which was the ground wire / live wire, etc. For a better customer experience, perhaps including some instructions with the lights would make it a 5-star review.
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