minutekey.com is listed under Craftsman.
minutekey.com (minutekey.com) has 108 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Kathy M.
I just made 2 keys for my new house and received 1 free. None of them worked. Walmart, Farmington, Missouri. I tried to leave my contact info on website because they guaranteed that if they didn't I'd get my money back. $15 dollars. The site took my info but wouldn't let me forward it to the company. Whaaat? I'll call tomorrow... but it will be a computer calling me a sucka... and better luck next time!
Kara T.
The keys weren't made correctly. (Lowe's Concord nh) Didn't work at all. I asked for a real human to make one and they made that one wrong too. Home Depot is much better.
PT B.
This is Directed At Lowes for a product they have. Minute Key— we had 4 keys cut at Lowe’s and in trying them out, the First Key We Tried Stuck in the Lock— AND WOULD NOT COME OUT. We had to call a locksmith to have it removed at the cost of $175! 😳 Tho Lowes was “helpful” at the customer service desk, they Deflected ALL Responsibility to the Minute Key company…who accepted ZERO RESPONSIBILITY for their Defective Machine, but did say they would return the $12 cost of the keys. The locksmith shared this happens A Whole Bunch with Lowes customers who use Minute Key. Lowes Knows This Is An Issue. Minute Key Knows This Is An Issue. Neither corporation wants to accept responsibility. !!!!BEWARE!!!!
Jon L.
Had three keys made and they didn't work.
David R.
Tried minute key for the first time. It cut a key that looked correct, but got home and it did not work. Advised minute key and they refused to refund the cost. Something like sales are final at the point of sale and I somehow had to advise on the spot that the key didn't work. Obviously can't do that with an automated machine. Would not recommend that anyone use minute key.
Sharon
Keys do not work. The kiosk is in a Lowe’s and I assumed I could return the keys there, but they told me to contact minutekey. I called and was told I was over 30 days, but I never was given a return policy otherwise I would have made the effort sooner. (I was only a few days past 30 days). They offered coupon codes to redo my keys, but the Kiosk is broken and Lowe’s has no idea when it will be fixed. I think I was scammed…
Geri
The keys don't work!! I was assured by the Walmart employee that refunds are so easy you just need to call. None of the keys worked. I tried to get a refund and was told that I can't because it's been more than 30 days. I had issues with my pregnancy and that is why I couldn't call earlier. I thought I was going to lose the baby. They told me they can give me a coupon so I can make more keys that don't work. What a scam.
dustin C.
I used the minutekey machine At a Walmart to make 3 copies of a house key. Unfortunately none of the Keys worked in my doors' locks. I reached out online for the 100% guarantee. I sent the details of my order from my emailed receipt. I was refunded the next day. I would use again based on the company following through with their promise.
