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Milwaukee Tool (milwaukeetool.com) has 356 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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juan
Llevo reclamando un Cable Quik-Lok 5 meses , han pasado dos comerciales por la tienda donde lo tengo pedido y no hay manera de que lo sirvan, tengo varias maquinas de esta marca pero les aseguro que no comprare ninguna mas
Simon C.
A professional tools breaks after just over a year from purchasing and after sales warranty care is an absolute joke customer service at it very worst! Avoid
John M.
Great products.....but too expensive. However if you're rich, this is the perfect set of tools
Damian J.
Milwaukee head lamp started smoking when I went to charge. I only had the unit for 7 weeks took it back to Sydney tools and the agreement between them and Milwaukee is to send it away for inspection rather than replace on the spot. The accc states any major faulty item is to be replaced or refunded. Now I’m without a headlamp for 2-3weeks now imagine you brought a tool u require on a daily basis and it fails and you have to wait weeks for refund or replacement what a ridiculous policy. You just lost another customer lost not that Milwaukee cares as the man I rang at Milwaukee about my issue was rude and couldn’t care less basically said that’s the way it is ,not my problem.
Tin M.
I received bad batteries right out of the box and the warranty process takes so long that you will lose money and get your claim denied anyway. It is WAY better to switch to a more affordable brand since they are getting to the point that they are disposable anyways.
Matthew K.
Warranty department is a joke. You can't return the tool to the place of purchase after 30 days. They make you navigate a confusing website and you'll need all your purchase information as well. Then you'll wait weeks for a replacement once you ship your broken tool back to them, The warranty department is designed to minimize the amount of warranty claims that they honor. DO NOT BUY MILWAUKEE TOOLS.
Dian John Y.
Bought the Milwaukee battery drill with impact driver. Can’t register for warranty. The code number on the drill is not recognised. No help from customer services. Useless. Will return it next week under the 30 day rule for consumer protection
Doug R.
I have just contacted the number you gave me again to find out that I have to send in this piece of equipment on my dime for warranty at a service center , this piece of equipment has never worked right since I got it and I shouldn't have to pay for shipping and handling to get it fixed . Dear Milwaukee tool, I will start this email off with, my wife has contacted you, and my son who purchased the sprayer for my birthday present has contacted you, we received an email back from you with a case number, I called the number you requested me to call on 7-11-25 at 1:30pm, I was on hold for 20 plus minutes the lady said she would call me back within an hour and I never received a call, I have been trying to find out how to get my sprayer warrantied that I got for a birthday present last August, the sprayer has never worked, and I am starting to get very frustrated with your warranty department, I would like to get this problem resolved, I do not have a service center anywhere close to me, as of now I got a $200 sprayer that is a piece of junk that I cannot use, if I do not receive some type of resolution with you on my sprayer within the next few days my next step will be to contact the Attorney General's office.
