MillybridalReviews of millybridal.org

Excellent service. They answered all my questions in a timely manner. The dress is gorgeous and fits like a glove.

Beware don't buy dresses are terrible stained and falling apart I opened a PayPal case and they sided with this seller even thou the seller actual sent a pik of the dress before they sent it and could see the stain probably because they make more money from these sellers than small buyers like me wish I'd payed by card least bank would have recouped it stay away they don't care for the buyers real cheap dresses

Bought a dress from here for the ball. The process was super easy, got to choose the colour of my dress and the dress was made to fit my exact measurements. The woman making the dress was really lovely and even emailed to check my measurements were correct and then again to check my dress arrived okay. Which it had, earlier than expected! Fit perfectly and I got so many wonderful comments on my dress. Really happy with this service and would defo otely order another dress from here again! Thanks so much ☺️

The dress came in earlier than I've expected, although the sleeves of my dress was fitting a little awkward, but that would be a easy fix. The service was very helpful and great, the staff are very detail orientated and was very patient. The dress itself was true to size (I customer my sizing) and I have no problems with it. Overall, it was a great experience with my purchase.

After I ordered the dress I realized the size I ordered would be too big. I emailed them about my mistake and they asked for a few measurements, made the changes and still got the dress to me ahead of schedule. The dress was beautiful. I felt beautiful in it. I received so many compliments and was asked were I was able to find such a great dress. It is exceptional quality for a reasonable price. Dress of my dreams.

I ordered a bridesmaids dress to see how it would turn up, which turned up promptly with no fuss or trouble. Due to this- I liked the dress and I ordered another 5 dresses for the rest of my bridesmaids. This is when my nightmare began. They shipped my parcel(s) in two separate packages and provided shipping, using MyHermes. For around 3 weeks there was no update so I reached out- they did reply very quickly to tell me to simply wait. A few more days passed with no update so I recontated to be told again, to wait. This was repeated for the next week or so. Still no update but suddenly one of the two packages arrived, so I was chuffed we were getting somewhere. I now have 3/5 dresses but still need another two. I message to tell them again- I’m told to wait for the rest. I contacted Hermes who confirmed they never received the other package and it is not locateable. I told UkMillyBridal this who simply told me to wait…for what? The wedding was fast approaching and I still didn’t have the dresses I needed- to confirm I PAID FOR SHIPPING INSURANCE. I told the company I wished to return the 3x dresses and have a full refund for all 5 ordered- as only part of the order was not useful to me. They simply told me: “We are sorry to hear about that, but please understand we did make and send these dresses out.” This raises a question- what on Earth is the shipping insurance for? They point blank we’re refusing to cooperate or even offer any other solution so I opened a PayPal dispute, which they VERY QUICKLY began bombarding me with messaged TELLING me to cancel the PayPal case and telling me they will make two new dresses and send them out but confirmed themselves- they may arrive, after my wedding… I ceased all conversation direct and asked them to speak through PayPal to resolve and thank goodness I did. They send the tracking for only the delivered items to PayPal- to make it look like I was not being truthful- thankfully I send PayPal the tracking for the other parcel which they understood and took into consideration. After one month (wedding has passed) after hours of communication with paypal, they 100% agreed the case was in my favour and ordered that they issue me a full refund. The only downside with this was I still had to return the old dresses which meant another £60 in shipping. My only advice would be to avoid this company at all costs. My thought was there is some bad and some good reviews maybe I’ll be lucky- the company DO NOT CARE about the customer- they will take your money and run and only get a refund if you literally jump through hoops. So much so PayPal asked that I report the company to ActionFraud and log a formal report, which I have done. Weddings can be so stressful to plan- this was a complete unnecessary added stress and expense I could have done without. Other brides, do yourself a favour and carry on looking- those dream dresses WILL turn up, from a much more reliable company.

I ordered my wedding dress from Here, and I’m pleasantly surprised at how my dress turned out. It looks just like the photo, and is actually made very well. It doesn’t feel cheap, but the fabric feels very solid. I ordered it mid-august in a custom size, and it showed up at the beginning of September. Pretty good timing. The sizing was pretty great minus being just a little big on top/waist even after giving my measurements. However, I was able to easily adjust it myself to fit better. I would definitely recommend for formal/prom and even wedding.

Very impressed with my daughters dress! They messaged to check the measurements and It arrived in plenty of time. Would definitely recommend !