MillybridalReviews of millybridal.org

took extremely long to get my order. dress did fit but the quality wasn't exactly a 10/10 more like a 6/10. also don't be fooled even though the website has .uk at the end its not a uk company and this is why the shipping takes so long because it comes from chine, would not recommend was quite expensive for the poor quality

I ordered a strapless hand beaded gown with a slit in the leg. I had a terribly difficult time trying to get assistance prior to ordering to ensure I got the correct size and need minimal alterations. When I finally was able to get ahold of a person via email I believe our messages were being lost in translation. I was trying to order a dress with the quickest shipping. I was under the impression that ordering a standard size would be shipped more quickly which turned out to be untrue. In addition, I bought the size best matching my personal measurements. Again, when asking questions about how to best order if I go with a standard size I wasn't getting clear answers. I ordered based on my largest measurement, my bust. When I received the dress it was way too big to the point I paid over half of what I paid for the dress to have it altered and it still doesn't feel tight enough. However, we could no alter the dress any further because of the sheer bodice and riveted beading. we also couldn't alter the back because it would moved the zipper. Also, where the slit in the dress is located there is a bizarre cut and hem in the material where the skirt should naturally drap over itself when it wraps around making the leg slit look odd. It is hard to describe without including a photo but the gist is it does not look as it does in the advertised photos of the dress. While differences in the beading is to be expected from dress to dress, the bizarre piece of material at the leg slit is not. it looks a mistake was made and there was an attempt to patch it up in order to sell it anyway.

The price and shipping were good and done in a timely manner. However, the dress didn't fit (which happens) and the material doesn't look the same in person as it does in the picture. I tried to return the dress saying it didn't fit and was informed there is a no return policy. The customer service person was nice via email (no complaints about that) but they sent me a picture of the mannequin wearing the dress saying that the measurements are accurate. Not everyone is going to have a perfect body like a mannequin. Long story short, I'm very frustrated that I'm not able to return the dress. I was going to buy another one from them after I returned this but due to the no return policy, I will not be buying from them anymore.

I ordered a dress for my daughter for Prom. The material was cheap and the stitching was inconsistent. The split in the dress was so high that it was indecent as my daughter couldn't move her leg without her underwear being exposed. I contacted MillysBridal within 2 days and they replied that the dress couldn't be returned as it was made to order (not made to measure) and that the photo of the dress clearly showed that the split was from the waist although they sent me a picture of a dress on a mannequin not the advertised picture on their website. When I insisted I wanted a refund they ghosted me and didn't reply. A waste of £100.

Purchased a dress for my daughter’s 8th grade formal and was very disappointed in the dress. The dress sent to me was not the same as in the picture of the website. The sequins was different and you could tell.