MillybridalReviews of millybridal.org

Ordered a dress from this so called company for my granddaughters prom. The dress that came was not same colour and didn't even resemble dress ordered. Shoddy workmanship some of netting ripped lots of puckered stitching and loose stitching everywhere. Refused a refund and then started at refund 5% and keep dress why would we want to keep a dress that isn't able to be worn they went to 25% seeing the cost was near £200.00 no way when another dress would need purchasing. Went to my bank as paid via debit card and sent a very long email with 24 attachments of faults and got a full refund. They are using photos from reputable websites then trying to replicate the dress. Avoid avoid avoid.

I wish I could give no stars to be honest. Please do not buy from here! I ordered a size 10 for my Daughters prom, the dress arrived and is too small. I have contacted Milly bridal asking for return details and for a refund. To be told they will not issue a refund as this dress was made to measure ( absolute crap). I selected a size 10 which is my daughters size did not give her measurements so no way was made to order. The dress and delivery has cost £130, so I no have to buy another dress for her upcoming prom. Terrible customer service basically do not buy from here as you will not get a refund if the item does not fit or is just not for you.They could easily re sale the dress as tried on once but I feel they are basically having my pants down. I know have a very upset 15 year old.

Ordered a size 8 prom dress, cost £147. When it arrived my 15 Yr old said it was "awful". It wasn't made to measure just purchased as a size 8. They won't provide return details or a refund. Be prepared to waste your money

We found this site on a whelm. Beautiful dresses for all sizes. My daughter decided last minute to go to prom. We had exactly 30 days and they made that happen with 2/3 days to spare. I will be using them again this year

DO NOT BUY FROM THIS COMPANY Abolutely shocking customer service, paid £150 for a dress to be refunded £43 and told they need to make money back from it when I’m not happy with the dress and it’s not the same as the picture, I ordered a size 12 and it’s more like 8/10, I am so disappointed

This company is an absolute scam. I ordered a dress from here for my formal and paid £150 and it came I did not look anything like the picture and did not fit. I emailed them back and forth for a couple of weeks and they refused to give me a refund for it. Appalling customer service and poorly made dresses, it also reeked of fish.

My dress was really pretty and it was true to size!

The dress was great! It came in on time, it fit well and it was stunning. I loved it and was happy to wear it to prom.