MillybridalReviews of millybridal.org

SCAM .....bought 2 dresses for prom and they arrived late,, wrong colour and quality similar to a halloween dress you buy a 3 year old. not suitable for 16 year old. would give negative stars if i could, not worth 1 star. worse part they wont allow return or refund because they claim its made to measure as stated in their terms of sale. DON BUY waste of £200...

Great customer service and beautiful dress!! My dress came a few days before expected which gave me time to tailor my dress if maybe it was too long but it was absolutely perfect.

The dress they sent me was so beautiful and stunning and it fit perfectly

My daughter found a dress she loved for an event on this site. I was worried about the dress getting here in time from overseas, given it had to be made to order to her measurements, and given the shutdowns and supply chain issues. I was so worried that I bought a back up dress. The lovely people at this company communicated with me via email, and the dress was here earlier than expected in plenty of time for the event. The fabric is gorgeous and is excellent quality, and the dress fit my daughter absolutely perfectly. She was thrilled that the dress had pockets for the few items she needed to keep with her - how perfect! Neither of us could have been happier, especially my daughter who received many compliments.

DEFINITELY DON’T BUY!!!! Bought a dress for by daughter’s prom doesn’t look like the picture! Absolutely awful when arrived and doesn’t fit! They say this is a uk company and it is not! You can’t get in touch with them for a return label to return. I wish I had read the reviews before buying. I have never experienced anything like this before with a company. Please be aware

Avoid Avoid Avoid. I wish I had read these reviews before ordering from them. I paid extra for a custom fit dress for my daughter and it fits terribly. I am now paying a seamstress to make the alterations to it. They couldn’t even get the length right. My advice if you use this company don’t pay for a custom fit and put the money towards a seamstress to alter it 👎

I thought I would risk ordering a prom dress for my daughter from this Chinese/Hong Kong-based company (they are not in the UK) but then saw even more terrible reviews about dresses coming in the wrong colour/size and customers not being able to get a refund and also that they offer to pay for a good review. So, I decided to cancel within the 24 hour timeframe as per their T&Cs on the website. Simple right? Unfortunately not . . . the email bounces back, the chat produces an email confirmation but no reply and the link to cancel an order goes to an 'error' page. I have had to spend ages raising a Dispute within PayPal and will now have to wait and then remember to escalate further after so many days. All this hassle and I am just trying to cancel an order before it is made - imagine if they have shipped something and then you are trying to get your money back? Do yourself a favour and try a company actually based in the UK with Customer Service that exists. I took the time to look a little closer at their positive reviews, it is suspicious how many of them are from people who have only submitted a single review on Trustpilot and also the style of the writing is a bit of a giveaway . . . hmmm??

Please don't risk them my dress was terrible stitching was awful and didn't do measurements and if you think your covered by paypal your not they don't cover these items