Nisha
Excellent Products, Non-Existent Customer Service
Love the products and have been a loyal, ongoing purchaser for many months. But my current experience has rendered the service unusable and the customer support entirely unreachable. For the past two months, I have been completely unable to complete a checkout or make any new purchases on the app. I have attempted to contact the customer service team over four times. To date, I have received zero acknowledgement, zero response, and zero resolution. Meanwhile, I am still being charged my monthly membership fee. This constitutes paying for a service that is not being delivered.
Response from MileApr 24, 2026
Hi Nisha, Thank you for your review and we're sorry to hear about your experience. We haven't been able to locate any previous correspondence from you, and we'd love to get this resolved. Could you please email us at [email protected] with the subject line "Trustpilot" so we can look into this for you as a priority? Kind regards, MILE