Ellie N.
Faulty order with no response from customer services, otherwise fantastic products
Happy with almost all of my order, but the cufflinks in two orders were damaged. I've tried emailing several times over two weeks but with no response. Could you get back to me on orders 7581 and 8005? I'm a loyal customer, having spent £5,000 so far, be great to continue being a customer.
Response from MileMar 27, 2025
Hi Ellie, Thank you for taking the time to leave us a review, we are extremely happy to hear that you love your items! We have flagged this mishap to our amazing tech team, as we haven't had any reoccurring email issues. Not to worry though, one of our team has reached out to you directly to try and get this resolved. We apologise for the length of time this has taken, and appreciate you being apart of the MILE club! Kind regards, MILE