kkdaster
Setting up robo from the customer…
Setting up robo from the customer service people was great
Response from Miko Robot USAMay 9, 2024
Thanks so much for taking the time to leave us a 5-star rating. We're thrilled!
Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Miko Robot USA (miko.ai) has 682 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Excellent

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682 approved reviews, newest moderated first
kkdaster
Setting up robo from the customer service people was great
Response from Miko Robot USAMay 9, 2024
Thanks so much for taking the time to leave us a 5-star rating. We're thrilled!
Nathalie E.
My son has enjoyed every step of the way with Miko. This entertaining and educational little robot is a perfect way to keep any child engaged and happy. I often use this as a reward for good behavior since it’s a lot of fun for my son; further, the membership makes a difference with the experience and options for content. I highly recommend this to any parent looking to bring fun learning experience to their kiddos.
Response from Miko Robot USAMay 8, 2024
Thanks, Nathalie! It's always a pleasure to get a shoutout. We're thrilled!
Chandra R.
A new era of toys came. That is Miko. 😀 My children liked it very much.
Response from Miko Robot USAMay 7, 2024
Thanks for all the love. Keep smiling!
Jarren N.
They call and leave voicemails every single day until you leave a review, so here's mine: Buy a tablet instead. - You have to pay $99 per year to access most of the content. You may have noticed that this isn't advertised on Miko's Amazon page, or in the commercials that they advertise to your kids. The device you buy for $200 is essentially a feature-limited demo. - It doesn't understand my kid's voice half the time, and there's a 5-10~ second processing delay every time you ask it a question, wait for a response, and then respond again, which makes it a chore to play with. That's on 1gig wifi; I imagine it must be worse with slower internet. - Your kid will get bored with it long before you get your $99 worth, and you can't get a prorated refund for a canceled subscription. I'm stopping short of calling this product a scam because someone clearly researched and built an actual product here. It's just a wildly overpriced, bad product. Since I see the company "scheduling callbacks" for people who leave negative reviews - please do me a favor and take me off your call list. Good lord.
Response from Miko Robot USAMay 7, 2024
Hello Jarren! We sincerely apologize for the inconvenience caused by our multiple calls. We're continuously working to improve our product and services. We'll ensure better communication practices moving forward. Thank you for bringing this to our attention.
Anthony M.
I bought this robot for my son a few months ago and to this date, he still loves it. He usually gets bored with his toys fairly quick but not with this one since it has so many features. Customer service is great as well. They called to check to see if we had any issues with it.
Response from Miko Robot USAMay 7, 2024
We're so glad that Miko could put a smile on your child's face!
Majah M.
I reached out on the parent app on Miko for a call back request for a concern and issue my son and I had with our subscription. Me being me I missed the first few calls. Instead of just canceling my call back request they continued to reach out to me via email for better times to communicate that best fit my schedule. They went above and beyond to help us!
Response from Miko Robot USAMay 6, 2024
Thanks, Majah! It's always a pleasure to get a shoutout. We're blushing! 😊
Challapalli Priya S.
Overall the experience is good but it doesn’t really reach our expectations. The response is very slow and general conversations with children will be good rather than only educational questions. Can improve more
Response from Miko Robot USAMay 6, 2024
Hi Priya, We don't want you to have this experience! We've scheduled a callback with a specialist who can help you resolve this issue.
Aishwarya
Thanks Arvind for the swift support provided for unlinking the previous account.Really helpful.
Response from Miko Robot USAMay 6, 2024
Thanks so much for taking the time to leave us a 5-star rating. We're thrilled!