Mighty NetworksReviews of mightynetworks.com

Mighty Networks has the WORST SUPPORT. They don't care about locking me out from my own group because of their AI deciding I sent to many repetitious private messages when I was individually welcoming new members.

I keep getting their emails. I have unsubscribed, I have messaged them and they continue to tell me "I can assure you, you are not on our email list". THEN WHY DO I KEEP GETTING YOUR EMAILS? This business is pure spam, and I would NEVER get involved with them. Stay far, far away!

I’m seriously at my wits end with mighty networks now… We have 660 paid members at our peak and I believe the reason for our decline is how unreliable to app is. Firstly, The app is really NOT user friendly, It’s really difficult to navigate and when you’re Brand new to something, Most people lose interest really quickly. Members can’t see new posts and videos unless they filter the results, Getting that message to everyone is absolutely impossible when mighty networks don’t even send the correct notifications when they’re turned on. They have huge updates all the time which mess with the layout of your network, Twice in a year I’ve had to completely redesign my whole layout to accommodate their new changes, Losing hundreds of videos in the process. I pay for the top subscription with mighty networks so explain to me why, When I upload a new video it’s only giving me the option to upload a 25mb video, Even on the strongest fastest wifi. I’m sick to death of this now, It feels like it’s every other day im on the live chat (because you can’t call them) trying to sort another issue out, I t’s cost me a ridiculous amount of money and members are leaving due to not getting on with the bloody stupid layout.

I'd give it 0 stars if I could. It was not user-friendly. It was very difficult to find information in this platform. I had joined an equestrian coaching club. It was great with the original platform, but then the coach moved us to MN. I was very frustrated with trying to use this platform, hardly any clear categories for anything, difficult to find where to post, etc. (Even this review won't let me put in the actual dates I was trying to MN).

I had subscribed and paid to a premium service 1 year ago. I never ended up using my netwrok at all as I found the system clunky and hard to set up. I recently downgraded my account so that I wouldn't be charged a new annual fee (almost $1200 CAD). Unfortunately, I missed the renewal date and was charged again. I contacted them to ask for a refund as I did not intend to use the service nor had I used the service all the previous year. Cx reply was simply that they wouldn't offer a refund. Instead of offering an alternative or somewhat of a reasonable customer facing solution, they just flatly refused. I feel this is operating in bad faith and with priority over retaining fees from members who they know will not use their services.

I built my mighty network in 2020. Since they updated the whole system the features built into my network changed globally causing the whole environment to be hard to search for things. I then tried upgrading from community to business plan and didn't like it. When I switched back it made all the content I created during the trial in accessible. I'm finding a new community platform ASAP. This is a terrible and scammy business practice and not taking concerns of their customer in to consideration.

I've been on MN since 2020 and almost 3 years of hard work later, I've grown a community, against the odds. That's the good news. MN can do horrible business with me and get away with it because I can't afford to leave. The help search is worthless, trying to get an answer from a human is hard to find, then there is a long wait, then they are no help. The new format is a disaster. My members are frustrated and unhappy, I can't help them. My site looks like trash, while MN gloats about being global. I think they have no idea what community means. Don't do business with them, they will make you look like a fool to your members. The canned fake sympathy is ridiculous. If I could give negative stars I would.

They will not unsubscribe me. Multiple emails asking to unsubscribe which they agree but then keep sending me emails. Set my profile to "Off" and they still send emails. This is a tactic from the 90's.