Andrei
Support inexistent
Support inexistent. Besides the fact that they give you all the options regarding changing the plan, there is no option to unsubscribe, I couldn’t even access the help center through my laptop, the sign in button in the application just sends you a link to your mail with all the networks you’re in… what kind of a “sign in” is that??? Also still waiting for 24+ hours to get a response for my ticket, the timeframe for an answer constantly changing from “in a few hours” to “ back tomorrow”
Response from Mighty NetworksMar 3, 2026
Hi Andrei, it’s Berenice here at Mighty Networks. Thank you for sharing that detailed review. I can understand how frustrating it would be to not be able to unsubscribe right away, and to feel like support is taking longer than expected. After taking a look, it appears your Network Host handles payments outside of Mighty Networks. When that’s the case, subscription changes (like canceling) need to be managed through the Host’s billing system rather than inside Mighty Networks. I’ve replied in your existing support ticket and looped in the Host of the network you’re referring to so we can get this resolved, and I’m also sharing your feedback with our team about the sign-in experience so we can explore how to make it smoother. Please continue the conversation in your existing ticket when you’re ready, and we’ll take it from there. Thanks, Berenice



