Flavors and quality is so much better than I expected. Very pleased with the meals for meeting my fitness and nutrition goals.
Response from Mighty MacrosMar 1, 2021
Appreciate the awesome feedback Lani and glad you're achieving your fitness goals.
GA
Gregory A.
Most of the meals were good
Most of the meals were good. Received meals Thursday instead of Wednesday
Response from Mighty MacrosMar 1, 2021
Thanks Gregory - appreciate the four stars! We'll have our team look into the Thursday delivery and reach out via email.
PE
Peter
Used to be better
I give a one because of delay shipping you guys are always late.
You charged for the one week I skipped the services still waiting for your customer services to reply to me after 2 weeks of emails.
The food sometimes it’s spilling out of the containers since ups or fedex are known for not taking care of the items.
I mean the food comes so late that I cannot longer eat it.
I’m actually skipping 4 weeks and gonna try hello fresh
Response from Mighty MacrosFeb 24, 2021
Hi Peter, thank you for taking the time out to provide us with your feedback. We are so sorry this has been your experience with us. We have forwarded this to the team and couriers in order to avoid this recurring.
TR
Trina
Really convenient service with…
Really convenient service with delicious food in easy portion sizes. I really like the variety of meals and the fact that we can choose the meals that are delivered. A nice surprise was the fact that each meal comes with a barcode to easily track my calorie inputs.
Response from Mighty MacrosFeb 15, 2021
Hi Trina,
Thank you so much for the review! We're happy you've been satisfied with the meals and service.
HA
Heather A.
Just terrible
Just terrible. I alerted the company on Sunday that my Saturday order never arrived. I got an email stating they had some issues with the carrier and it should be there within the day. I wasnt happy with that since I wanted the meals to be fresh as possible but I waited. I didnt go grocery shopping expecting to have these meals for the week. Well Sunday came and went and I received an email stating they had to change my order date from Saturday January 23 to Thursday February 4th. I asked to cancel I got another email saying not to worry my order was being stored to remain fresh and if I received it and it was past the sell by date to just toss them. I again emailed stating I no longer wanted to do business with them. I have yet to get meals or a response.
Response from Mighty MacrosMar 1, 2021
Hi Heather, thank you for taking the time to share your feedback with us. Your feedback and experience has been raised with the leadership team to look into to avoid this from recurring. I have also looked into your account and can see that a refund was processed on the 26th of Jan.
JS
John S.
Very unhappy
Very unhappy. Last meals they sent me the wrong meals. The ones that sent me were horrible and I had to throw them away. This week they did not show up on sat. They said they would be here today. No show. If you can’t count on the proper meals being sent and can’t rely on when they will be delivered....what the point. I am switching to a different service!
Response from Mighty MacrosMar 1, 2021
Hi John, thank you for sharing with us your feedback and we are so sorry about this experience with the third-party couriers. I have looked into your account and can see that a refund was processed on the 26th of January. This feedback has been forwarded to the team and we will be making some amendments to allow for a smoother delivery process and communication across the board.
MN
Matt & N.
These meals are awesome!
These meals are awesome!! So much flavor and they are the perfect portion size for our various training schedules!!! Customer service is also incredible!
Response from Mighty MacrosFeb 15, 2021
Hi Matt & Nikki
Thank you so much for the review! We're happy you've been happy with the service and that it fits your training schedules! :)
PS
Psalm
After doing some research regarding…
After doing some research regarding meal delivery services, I came across Mighty Macros. I was looking through their website, which does not allow for much interplay, so one has to enter personal information. I entered my contact information and CC but ultimately decided not to proceed because of the reviews. I could not remove my CC information because it did not give me the option, but I was not concerned since I did not place an order. So, I closed the website. About an hour later, I received the following email:
Welcome to MightyMacros and we apologize for the confusion in setting up your initial order. This is to confirm your account is Pending and need to complete the 3steps before submitting your order.
3 Steps to place your initial order
1. Registration and Select plan
2. Check Out - delivery day, delivery address, payment, and promotion
3. Select Meals - filter allergens and meal selection
I emailed them and shared that I did not place the order and decided that this was not the company I wanted to proceed with for meal ordering. They sent me another email saying that they were trying to handle the issue. I was confused since I had not done business with this company, and I asked them what issue? I have not received a response but decided to check my CC charges, and I now have a pending charge for $195.90.
I am astonished at how fraudulent this company is. I have already contacted my CC company. They have asked me to wait and see if the charge goes through.
I would strongly suggest not to do business with this company. I have not tasted their food, but their ethics are at the bottom of the barrel.