MifoReviews of mifo.us

Update: The company never resolved the issue of sending me a faulty earbud. Only after reading my review on Trustpilot did they offer a full refund, but they never followed through on it. This company is awful to deal with and a big scam.

Never received earbuds. Three emails sent - zero response from company. No phone number on website to connect directly. Reached out via website chat option, and hanging over 1.5 hours with no connection with anyone. Website claims all deliveries are documented with a photographic and GPS date and timestamp - never received either

This “Company” is a scam, do not order anything from there. I ordered earphones which was never delivered. I tried several times to get into contact with costumer service, but they never answered, except for a couple of automated responses. They were quick to withdraw the money though.

I placed an order for the new 05 PLUS Gen 2 earbuds mid January. The product was supposed to arrive in 3-5 days. Almost a month later, a few emails sent, and a chat bot conversation, I still do not have my order. I fact I don't even have a status update. But Mifo was quick to charge my credit card the very next day after placing my order. I believe they are a fraudulent operation. I have begun the process of reaching out to my local Police Department to hopefully protect others from future fraudulent activity from MIFO.us. If their scams exceed $100k, it will escalate to the U.S. Federal Government.

Product never arrived, never responded to emails.

Do not buy from the company they are a joke, bought ear buds for £140 they stopped working after 2 months after countless emails back and fourth I could return for a replacement (I had to pay pp no return lable was giving). So they got the earphones back 3 days later shown by tracking, now its been 10months since then, they ignore any emails for weeks then come back with oh we are very busy we will look into this for you then that's just on repeat, I have given up! Scammers

I bought a product from this company that failed while under warranty. They confirmed the product was under warranty and said they would send a replacement. But alas, no replacement was forthcoming. I contact them multiple times over 2 1/2 months and was repeatedly informed "your replacement is our highest priority." Nice words, but no action. My conclusion is that their warranty and their promise to send a replacement are just scams. Don't do business with this company unless you want to be scammed.

DO NOT BUY!!! I purchased a pair of Mifo 07 Dynamic earbuds in September of 2020. I also purchased the 24 month extended warranty (Total: $204.00). So, in January of 2023, the right earbud seemed to have some type of short in it. I would have to wiggle it to hear sound and not touch it after or else the sound would go out and I'd have to wiggle it again. So tapping it to pause, adjust volume or answering/ending a call was out of the question. I contacted Mifo on February 5 via email, as they have no phone number for contact, and explained to them the problem. I stated to them that I purchased the extended warranty and wished to know how to proceed with procuring a new pair. I get a return email on February 8 suggesting that the heat waves producing heat melts the wax in the ear and could clog the earpiece. EAR WAX???!!!!!!!!! REALLY!. First off, I do not have ear wax in my ears. Secondly, ear wax would not make the earbud go in and out. It would either go out completely or sound muffled due to the wax build up, not go out and come back on upon wiggling it. THAT'S A TECHNICAL ISSUE. After explaining to him that it's not ear wax and that it is a technical issue, I get another return email (just over a month later) suggesting restarting/updating my phone and unpairing the earbuds from my phone. And if that don't work, pair them to a different device. BOTTOM LINE. THEY ARE TOTALLY IGNORING THAT FACT THAT THIS IS A TECHNICAL ISSUE. THE EARBUD PRODUCES SOUND BUT GOES OUT IF TOUCHED. AT WHICH POINT I HAVE TO WIGGLE THE DAMN THING TO PRODUCE SOUND. INSTEAD OF HONORING THE WARRANTY THAT I PAID AN ADDITIONAL $40 FOR, THEY'LL JUST KEEP BS-ING ME TO KEEP FROM SENDING ME A NEW PAIR. DO NOT WASTE YOUR MONEY WITH THIS COMPANY. GO TO YOUR LOCAL ELECTRONICS STORE AND PURCHASE YOUR EARBUDS. IF THERE IS A PROBLEM DOWN THE LINE, YOU CAN RETURN THEM WITH YOUR RECEIPT AND NOT GO THROUGH THE HASSLE I DID WITH THIS COMPANY. I am grateful that mine lasted longer than some others, who claimed to have their earbuds go out way sooner after purchase than mine.