MifoReviews of mifo.us

Terrible customer service. Took 5 weeks to get a refund for a returned product that was never opened. No responsive and probably a scam.

If I could give a zero I would, they're scammers stay away! We purchased earbuds and NEVER received them! We've reached out numerous times and they just keep sending back the message we send them. We've logged a complaint with the ACCC. There is also notifications from the NSW & VIC govt trying to make people aware, we found them too late * A quick update - received the earbuds after contacting the ACCC, they are ABSOLUTE GARBAGE, the sound is that tinny it hurts my ears, wore them for a couple of minutes and couldn't wait to get them.out. So refund policy for the return of shit items attracts a 20% re stock fee! FCK me do these people ever stop scamming!

Terrible customer service. They didnt resolve my issue they just.kept.emailing back and.forth until I said.forget it. Also Product is klunky hard to get it into the case and ears. Case is large and heavy. Why risk this when Samsung apple is way better value

This is a scam. I did receive the ear buds but they DO NOT WORK. My requests for refund met with radio silence. I feel like an idiot.

Earbuds turned up and screached loudly in one ear, defective wehn new. product returned and lost by company. No refund available worst product ever made or listed do not trust this dodgy product or company

ordered on Nov21 its now Dec 8th still no product. What happened to 2 to 5 days for shipping

I bought 2 sets of the Mifo O7 Dynamic Smart True Wireless ear buds in Nov. of 2020, one for me and one for my wife. The right earbud of my set does not charge anymore or work and went thru all troubleshooting steps with Mifo support. They said could do nothing for me, not send in for fix or give me a replacement. BEWARE - this company are a bunch of scammers and RIP-OFF artists. There is no product support or very little. 14 days can be returned if product box opened and 30 days if unopened and not satisfied, that's it. How is one supposed to try the earbuds if can't open the box?? Warranty on parts is only 1 yr maybe. The company is China based which prob. speaks for itself. I wouldn't deal with them again. No product support and they leave you with a defective product with no other recourse, can't get it fixed or replaced. No reputable company does this that I know of. Terrible.

First, I would just like to thank you for making such an incredible product! 💗 Last year during the fall I was using one of my mifo earbuds while relaxing on the front porch. The other earbud was beside me in its case on my end table. My dog happened to run over and bump into the table so hard that the earbud case dropped on the ground. When it fell the case opened and the earbud fell out. I could not find it anywhere! After a long search I finally gave up and admitted defeat, it was gone. Fast forward to last month .... my husband is leaf blowing the front yard and comes across the earbud! It was covered in dirt and scratched up from being outside in the elements for a year! I brought it inside, wiped it down and placed it in the case to charge it just for the hell of it. I knew it wouldn't work ... but it DID!!! 😱 I am just absolutely blown away by it's durability and quality! It still works perfectly! A little scuffed from being outdoors for so long but the sound is still as good as when I purchased it. So I just wanted to reach out and say thank you very much and to please pass along this story and share my gratitude 🙏 Have a great day, Stephanie