MifoReviews of mifo.us

Terrible customer service. Took 5 weeks to get a refund for a returned product that was never opened. No responsive and probably a scam.

If I could give a zero I would, they're scammers stay away! We purchased earbuds and NEVER received them! We've reached out numerous times and they just keep sending back the message we send them. We've logged a complaint with the ACCC. There is also notifications from the NSW & VIC govt trying to make people aware, we found them too late * A quick update - received the earbuds after contacting the ACCC, they are ABSOLUTE GARBAGE, the sound is that tinny it hurts my ears, wore them for a couple of minutes and couldn't wait to get them.out. So refund policy for the return of shit items attracts a 20% re stock fee! FCK me do these people ever stop scamming!

Terrible customer service. They didnt resolve my issue they just.kept.emailing back and.forth until I said.forget it. Also Product is klunky hard to get it into the case and ears. Case is large and heavy. Why risk this when Samsung apple is way better value

This is a scam. I did receive the ear buds but they DO NOT WORK. My requests for refund met with radio silence. I feel like an idiot.

Earbuds turned up and screached loudly in one ear, defective wehn new. product returned and lost by company. No refund available worst product ever made or listed do not trust this dodgy product or company

ordered on Nov21 its now Dec 8th still no product. What happened to 2 to 5 days for shipping

I bought 2 sets of the Mifo O7 Dynamic Smart True Wireless ear buds in Nov. of 2020, one for me and one for my wife. The right earbud of my set does not charge anymore or work and went thru all troubleshooting steps with Mifo support. They said could do nothing for me, not send in for fix or give me a replacement. BEWARE - this company are a bunch of scammers and RIP-OFF artists. There is no product support or very little. 14 days can be returned if product box opened and 30 days if unopened and not satisfied, that's it. How is one supposed to try the earbuds if can't open the box?? Warranty on parts is only 1 yr maybe. The company is China based which prob. speaks for itself. I wouldn't deal with them again. No product support and they leave you with a defective product with no other recourse, can't get it fixed or replaced. No reputable company does this that I know of. Terrible.

Update: The company never resolved the issue of sending me a faulty earbud. Only after reading my review on Trustpilot did they offer a full refund, but they never followed through on it. This company is awful to deal with and a big scam.