MidwayUSAReviews of midwayusa.com

I purchased an in stock item on March 27th, 2022. I was quoted an initial delivery date of April 5th, 2022. After four days without being notified the item had shipped I contacted their customer service department, and was told that the delay was due to, "moving warehouses." I finally received a shipping notification on April 3rd, 2022. This of course is kind of odd since that's was a Sunday and most places aren't open on Sundays. I still have not received an actual estimate for the delivery date, and UPS states they're waiting for actual physical receipt of the package. So it's taken Midway one week to generate a shipping label on an in stock item. This is quite unsatisfactory. I cannot confirm, but I suspect that if I had paid extra for shipping my order might have gotten more priority. However, I wasn't in a huge rush and the quoted delivery date of April 5th, 2022 was acceptable. Well it's April 4th, and still no idea when the product will get here. If I had known about the shipping issues I would never have ordered from Midway. I am soo tired of companies using, COVID, staffing shortages, moving warehouses, or any one of a million other lame excuses to explain poor service. This was my first order from Midway, and it will be my last. If I can't expect you to ship an in-stock item in a timely manner why should you expect my money. Furthermore, after looking around their website Midway appears to be quite fond of price gouging on ammo. Their prices appear to be running ten cents per round more than almost anywhere else. Perhaps Mr. Porterfield needs to take a break from making YouTube videos, and investigate what's going on in the fulfillment department. Midway is a highly recognized brand among the firearm's community, and it's disturbing that their brand name apparently doesn't mean anything good. It's even more disturbing that their tarnished reputation is over something they can control. Midway and it's employees are responsible for how quickly items are turned over to the shipping companies. They are the ones pulling, packing, and shipping the items. Why are in stock orders taking so long to put a label on? Whatever the issues are they should fix them before they become synonymous with companies like Botach, Optics Planet, and Big Daddy Unlimited for their crappy shipping.

I ordered some reels, I took 2.5 days to update the tracking but got my product in a timely manner. Don't believe everything on reviews. Every situation is diffrent and people do make mistakes. My experience with them is great hands down. People usually only complain when things are wrong. Or there not getting what they want on that exact moment. I give them 5 stars.

Be aware that MidwayUSA charged for shipping even though my invoice clearly showed that shipping was "FREE". When I contacted them about this, they said that the charge was for "internal shipping' and refused to give me a refund. Nowhere on my invoice did it show this charge, so it was a hidden fee. If I were you, I'd shop elsewhere. I certainly will from this point forward.

not only do they NOT stock what they sell on sale but they charge you each time they ship a back order which is B.S. most companies that have back orders stick to their original quote

I ordered a barrel cooler from midway a while back and an empty box was dropped off by ups and when I called midway to let them know they called me a liar and said ups has rolls of tape to but you could tell the box had never been opened or retaped and told me they didn't have anymore of that product because it was a one time run and that was clearly a lie then it took two weeks to get a refund. I've never done business with them again and I told them that I would never do business with them again and they didn't care at all even after placing dozens of orders with them and spending thousands with them. They say a happy customer tells 2-3 people and a disgruntled customer tells 10-12 well I'm telling everyone.

It’s been 2 weeks since I ordered stuff from them. It’s ridiculous how long it takes them to ship stuff. They even sent me an email about how the owner/founder is obsessive or some BS about getting things out fast. My stuff didn’t ship for 3 days after they created the shipping label. I guess the dude that takes stuff to UPS only comes in every other Tuesday or something. Don’t order from this site if you want to actually get your stuff any time soon. I ordered a firearm from a website, it got shipped to their local store in 3 days, they took another 3 to process it and then I did my ffl background check and this particular store makes you wait 7 days if you have a hold and I went and picked up the firearm and the magazine I ordered from midway still isn’t here, I picked it up 2 days ago. Do they have to ship it to China first?

The product was exactly as described, and fit the gun as needed. I'm a regular customer because most often they have what I need, although their lines can be quite limited.

We order a quantity of 70 of the same item, paid in full $10,000. A few days later we got an email from their customer service dept accusing us of being a reseller and they banned our account. We are not a reseller we needed the items for our custom built items. What kind of a joke are these people? We took our business to Tractor Supply who hooked us right up. Can you imagine a business turning away $10,000 !?!?!