Midway SportsReviews of midwaysports.com

Response from Midway SportsJan 15, 2026

We sincerely apologize for the delay and for the frustration this caused. We have since replied to the email address on file associated with your order and provided an update. Due to high order volume during that time, our response time was longer than usual, and we truly regret the inconvenience. If you have any additional questions or need further assistance, please feel free to reply directly to that email—we’re happy to help. Thank you for your patience and understanding. — Midway Sports Customer Support

Response from Midway SportsJan 7, 2026

Thank you for your feedback. We sincerely apologize for the frustration caused by this situation and for the delayed communication during the busy holiday period. We’d like to clarify that your refund has been fully processed, and a refund confirmation email has been resent to the email address on file for your records. As noted on our website, this specific item is shipped directly from the manufacturer. In this case, Under Armour canceled the order due to an unexpected inventory issue, after it was initially fulfilled on our end. Please note that while the refund has been issued, it may take 7–10 business days for the funds to reflect in your account, depending on your financial institution. We regret the inconvenience this caused and appreciate the opportunity to clarify and resolve the matter. — Midway Sports Customer Support

Response from Midway SportsJan 6, 2026

Thank you for your feedback, Sandra. We sincerely apologize for the frustration caused by the delay in communication during the holiday period, when we experienced a higher-than-expected volume of inquiries. After your item was confirmed out of stock and you requested cancellation, your order #130746 was successfully cancelled and now fully refunded to the original payment method. A refund confirmation email was sent, and depending on your financial institution, the funds may take up to 7–10 business days to appear on your account. We regret the inconvenience this delay caused and appreciate your patience while we worked to resolve the matter. If you have any additional questions, our team is always happy to assist. — Midway Sports Customer Support

Response from Midway SportsJan 6, 2026

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!

Response from Midway SportsDec 18, 2025

Hi Crystal, We’re sorry for the frustration this caused. The promotional code was active during that time but applied only to select gift items and did not include the product purchased. We regret any confusion this created. The inventory issue was due to a delayed update from the brand, and once cancellation was requested, a full refund was processed with confirmation sent. We appreciate your feedback and are working to improve clarity and communication. — Midway Sports

Response from Midway SportsDec 18, 2025

We’re sorry for the frustration this caused. The order was canceled due to being out of stock, and after reviewing the situation, a full refund for the entire amount was initiated, as the item was never shipped. We apologize for the confusion and appreciate the opportunity to resolve this matter. — Midway Sports

Response from Midway SportsDec 18, 2025

Hi Steven, We apologize for the delay in communication. We have since reached out directly and sent the return label to proceed with your return for Order #121984. If you need any further assistance, please reply to our email and we’ll be happy to help. — Midway Sports

Response from Midway SportsDec 15, 2025

Hi Justin, We sincerely apologize for the delay and any frustration this has caused. We understand how concerning it can be when communication takes longer than expected, especially during the busy holiday season. After reviewing your order, our team reached out via email regarding an out-of-stock item and offered alternative color options. It seems there was no email listed on your order, which may have prevented earlier communication from reaching you. This has now been corrected in our system. Please reply to our recent email or contact us directly at [email protected] so we can finalize how you’d like to proceed — whether with a replacement or refund. We appreciate your patience and the opportunity to make this right. — The Midway Sports Team