Midway SportsReviews of midwaysports.com

Response from Midway SportsOct 9, 2026

Hello, We sincerely apologize for the frustration and disappointment you experienced with our customer service, particularly the lack of timely shipping updates and difficulty reaching our team. While we're glad your order was shipped, we understand that receiving your product does not make up for the communication issues or the concerns that remained unresolved. We recognize the importance of keeping our customers informed throughout the ordering process and providing assistance when needed. We regret that we fell short of those expectations in your case. We appreciate you taking the time to share your experience. Your feedback helps us identify areas for improvement, and we remain committed to providing a more reliable and positive shopping experience. Best Regards, Midway Sports Team

Response from Midway SportsDec 18, 2025

Hi Crystal, We’re sorry for the frustration this caused. The promotional code was active during that time but applied only to select gift items and did not include the product purchased. We regret any confusion this created. The inventory issue was due to a delayed update from the brand, and once cancellation was requested, a full refund was processed with confirmation sent. We appreciate your feedback and are working to improve clarity and communication. — Midway Sports