Midway SportsReviews of midwaysports.com

Response from Midway SportsMar 23, 2026

Hi there, We’re sorry to hear about your experience and appreciate you sharing your feedback. We’d like to clarify that return instructions were provided in our initial responses, along with an explanation that your order qualifies for an exchange or store credit in accordance with our return policy. At this time, the order is not eligible for a refund upon return. We are more than happy to assist you with either an exchange or store credit and are currently pending your response so we can proceed with the next steps. — Midway Sports

Response from Midway SportsMar 16, 2026

Thank you so much for taking the time to share your experience with us! We’re really happy to hear that you were able to find the Nike jacket you were looking for and that it arrived quickly and in excellent condition. It means a lot to us that you noticed the careful packaging and prompt shipping. We truly appreciate your support and your 5-star feedback. We hope to serve you again in the future! — Midway Sports Customer Support

Response from Midway SportsMar 4, 2026

Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations. Providing excellent customer service and support to our customers is extremely important to us, and we truly regret that you feel this way. If there is anything regarding your order or experience that remains unresolved, we would sincerely appreciate the opportunity to look into the situation and assist you further. Please feel free to reach out to our customer support team so we can review the matter and work toward a resolution. We value all feedback and use it to continue improving our service. — Midway Sports Customer Support

Response from Midway SportsFeb 26, 2026

Thank you so much for your kind words! We’re thrilled to hear you enjoyed our fast shipping and wide selection of products. Providing a smooth shopping experience and getting your gear to you quickly is always our goal. We truly appreciate your support and look forward to serving you again soon! — Midway Sports Customer Support

Response from Midway SportsFeb 23, 2026

Thank you for taking the time to share your feedback. We’re truly glad to hear you loved the Nike golf shirt, and we’re sorry the sizing didn’t work out as expected. We understand how frustrating that can be — especially when the fit runs differently than anticipated. Our return and exchange policy allows requests within 14 days of delivery. While we recognize that some companies offer longer windows, our policy is structured to align with our vendor agreements and inventory cycles. Once an order falls outside of that timeframe, we’re unfortunately unable to approve an exchange. We truly appreciate your business and your honest feedback. — Midway Sports Customer Support

Response from Midway SportsFeb 20, 2026

We sincerely apologize for the frustration this situation has caused and completely understand your concern. Both times you contacted our Customer Service team, we carefully reviewed your order in our system. Our records show that the refund of $118.26 was successfully processed back to your original method of payment on 1/12/2026. During your most recent call, we also provided additional transaction details to assist you further, including confirmation information that can help your card issuer locate the funds on their end. Once a refund is processed on our side, the funds are released immediately; however, posting times can sometimes vary depending on the financial institution. We truly appreciate you contacting Barclays as well, and we are more than happy to continue working with you to ensure this is fully resolved. Please feel free to reach out to us directly again so we can re-provide the transaction reference details if needed. We value your business and are committed to making sure this matter is properly clarified. — Midway Sports Customer Support

Response from Midway SportsFeb 12, 2026

Thank you so much for your feedback! We’re thrilled to hear it was better than you expected—that’s exactly what we aim for. We truly appreciate your support and look forward to serving you again soon! — Midway Sports Customer Support

Response from Midway SportsFeb 9, 2026

Hi Jake, Thank you for taking the time to share your feedback, and we’re truly sorry for the frustration and inconvenience this situation has caused. We completely understand how upsetting it is to feel unheard, and we sincerely apologize for the delayed responses. We have reached out to you directly via email to address this matter and are actively working to resolve it as quickly as possible. Please reply to our most recent email at your convenience so we can finalize the resolution right away. We truly value your business and appreciate the opportunity to correct this. Thank you for your patience and understanding. — Midway Sports Customer Support