Midway Sports Reviews | Read Customer Reviews of midwaysports.com

Midway SportsReviews of midwaysports.com

2.583 reviews
Equipment & Associations
1420 NW N River Drive Ste 420, Miami, Florida

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Midway Sports

About Midway Sports

Midway Sports is your trusted source for authentic Nike, Jordan, Under Armour gear, and more. We provide premium sportswear, footwear, and equipment shipped directly from trusted manufacturers to ensure authenticity and quality, with fast and reliable service. With a wide selection of performance-driven products, we serve athletes, teams, and sports enthusiasts nationwide. Our mission is to deliver quality products and excellent customer care every time you shop with us. Whether you’re gearing up for competition or shopping for everyday athletic wear, Midway Sports is here to support your journey.

Midway Sports (midwaysports.com) has 83 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: midwaysports.com
Website: midwaysports.com
Category: Equipment & Associations
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Midway Sports reviews

83 approved reviews, newest moderated first

Samuel
Dec 12, 2025
I ordered an item on 12/2/25 and have…
I ordered an item on 12/2/25 and have yet to receive any info on it. I emailed the company and never received a response. Awful customer service.
Response from Midway SportsDec 15, 2025
Hi Samuel, We sincerely apologize for the delay and any inconvenience caused during this busy holiday season. While we’ve been managing a high volume of orders and messages, we never want that to affect your experience or communication with our team. Please share your order number or email us at [email protected] , and one of our team members will reach out right away to assist and ensure this is resolved as quickly as possible. Thank you for your patience and understanding — we truly appreciate the opportunity to make this right. — The Midway Sports Team
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JS
Dec 11, 2025
Order #126706 has not been received
Order #126706 has not been received. The order was placed December 1, I've emailed twice now asking for a tracking number. Their phone message says they aren't accepting calls due to the busy holiday season. I've chatted with their website bot. I have yet to get at least a tracking number much less my actual order.
Response from Midway SportsDec 12, 2025
Hi Jennifer, Thank you for your feedback. Our team has already responded to your emails and provided the tracking information for your order. We apologize for any delayed response due to the holiday season rush and truly appreciate your patience and understanding. — The Midway Sports Team
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Cecilia B.
Dec 9, 2025
No customer support
I ordered a gift from Midway Sports 7 working days ago. I received an initial confirmation of my order directly after, but it has been crickets since. Their website shipping info says tracking info will be sent after shipment. I have received nothing. I tried to call and their answering machine says they are not answering the phone during the holidays. This is the only company I have purchased from this holiday season that has been so unresponsive and lacking of customer service. I’m hoping this gift arrives, but sadly discouraged about the lack of customer support. Update: After I posted this (the same day). I got an email with the shipping info and the gift I ordered has arrived. It shouldn’t take a person having to complain to get a response though. I understand now the business is going through some transition and appreciate that. There is no excuse however for offering no ability for a customer to communicate with the company (enlisting an answering machine massage that indicates they are not taking calls during the holidays season). Transfer the calls if necessary to a location someone can take them. The customer is important. I did not feel that way. Thank you for getting the gift item to me.
Response from Midway SportsDec 10, 2025
Hi Cecilia, We completely understand how important it is to receive updates, especially when ordering a gift during the holidays, and we sincerely apologize for the delay in communication. Your order had already shipped, and tracking details were sent via email. Our team is currently navigating a store relocation alongside the busy holiday season, and we truly appreciate your patience and understanding during this time. We’re so glad your order is on its way and hope it arrived safely and just as expected. Thank you again for your support! – The Midway Sports Team
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RedBadger
Dec 5, 2025
The company is non-responsive and liars
The company is non-responsive, did not send my order and lied. I ordered sweatpants and a backpack and did not receive either, despite the order screen showing both were sent. In looking at the FedEx shipping weight, it is clear that whatever they sent me that I never received was not what I ordered. The shipping weight of the package via Fed Ex shows 1.3 pounds. The backpack plus sweatpants would be nearly 4 pounds (1.0-1.3 lb (Nike pants) + 2.8-3.2 lb (UA backpack) = ~3.8 to 4.5 lb total).
Response from Midway SportsDec 8, 2025
We’re so sorry to hear about your experience and completely understand how upsetting that must have been. Our team did reach out directly to help clarify and address your order concerns — including confirming your backpack’s separate shipment and processing a replacement for the pants due to misdelivery from FedEx. Please don’t hesitate to contact us again at [email protected] if there’s anything more we can do to assist.
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Ali S.
Nov 18, 2025
I bought something in the wrong size
I bought something in the wrong size. I tried to exchange it, that took several emails and weeks. I mailed the item back and never received the item in the right size. I emailed, called, and have gotten no response. I think this place is a scam. DO NOT BUY from Midway Sports.
Response from Midway SportsDec 8, 2025
Hi Ali, We’re truly sorry for the delay and the frustration this caused. After reviewing your order, we found your exchange was mistakenly placed on hold, though it had been prepared to ship. A 20% refund was processed as a courtesy, and confirmation was sent to your email. We value your feedback and would love the chance to regain your trust. Please don’t hesitate to reach out if there’s anything more we can do to help. — The Midway Sports Team
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Jason J.
Oct 14, 2025
This can’t be true in 2025
I ordered a couple of Nike golf shirts for my son and I…and accidentally ordered him the wrong size. I realized this within 30 seconds of placing the order and sent an email to the address on the order confirmation. THREE DAYS later I get a reply that it was too late and the order had shipped. Well…I would assume it had by that time, but actually it had not according to the tracking number finally provided a day and a half later. It didn’t ship out until a full 24 hours after I got the response. Now fast forward: ironically, it’s the adult shirt that doesn’t fit and I send an email to exchange it: but when I don’t hear anything from them for 48 hours I send another letting them know I’ve had enough and just want to return it as I won’t get the exchange in time for the event we bought the shirts for. Their answer? They don’t do returns on any item costing less than $50. I can’t make this up.
Response from Midway SportsOct 15, 2025
We’re sorry to hear about your experience and appreciate your feedback. Your first message was received outside business hours, and the order was already processed once our team reopened. When you later reached out regarding an exchange, your email also came in during non-business hours and over a holiday weekend. Our team replied promptly upon reopening and remains happy to assist you anytime. All policies are clearly listed on our website and under each product listing for full transparency. We value your feedback and hope to serve you again under better circumstances. — The Midway Sports Team
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Matt C.
Sep 18, 2025
Chanel had amazing customer service and…
Chanel had amazing customer service and was able to answer my questions with no problem. Highly recommend thank you!
Response from Midway SportsSep 19, 2025
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!
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Goldo ..
Sep 18, 2025
Great customer service
Great customer service, was a tremendous
Response from Midway SportsSep 19, 2025
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!
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