MidasReviews of midas.com

In my last two invoices from Midas, I noticed an extra fee for "Consumable Products". The amount was 9% of the subtotal for parts and labour. Since the only obvious "consumable products" were the oil added plus any parts that I purchased, that cost was already included under "Parts". This did not make sense. The woman at the desk was not able to give me a rational explanation, but what she seemed to be saying was that this charge was for wear-and-tear on their tools! In my opinion this is obscene! What justification do they have for adding 9% for wear and tear on their tools ... especially given that the subtotal included the oil, which is not a tool? Why don't they add a surcharge for rent? Or use of their toilet? It's obvious to me that they are counting on customers not noticing this on their invoice and simply paying a hidden 9% "junk fee"! BEWARE when dealing with Midas (in Canada in any case)!

Gentbrugge Arrogante en slechte service, blijf daar weg! De uitbater/verantwoordelijke - Is grof, - laat mensen niet uitspreken - heeft de telefoon toegegooid - houdt me niet op de hoogte wanneer mijn wagen (niet) klaar zal zijn, - komt zijn afspraken en beloftes niet na, - stelt verkeerde diagnoses - vervangt en factureert onderdelen die niet nodig zijn - houdt me niet op de hoogte wanneer een besteld onderdeel beschikbaar is en kan geplaatst worden. - Weigert (“letterlijk”) om mij nog verder te helpen in een gevaarlijke situatie.... en ik kan zo nog even door gaan. Ik hebt 2 keer klacht ingediend bij het hoofdkantoor waarop ik geen reactie krijg. Dit bedrijf zou gewoon niet mogen bestaan in een beschaafd land als Belgie! Koen De Geyter (Gentbrugge)

The used to be a good honorable company but have dramatically changed. I brought my car in for an oil change 4 months ago and they said it had an oil leak among other things. I had problems with the car after this and had to force them to set things right. I brought my car back for another oil change and they tried the same scam that my car was leaking oil. I reminded them that they already fixed the leak and suddenly the oil leak vanished. I was asked to bring my car back a week later so they could check to make sure they fixed it. When I returned I asked them not to roll down the windows because of a faulty sensor that prevents me from rolling the window back up. They decided to roll down the window anyway and hide that they did this by raising the window so that there was an inch opening. They thought I would not notice. That's how dishonest they are. Now I have to struggle to get my window closed because they won't listen to their customers. Go someplace else not these guys!!!!!!! Wish I could give them zero stars.

Le Midas Pont Colbert à Versailles

Livonia Michigan store on Plymouth rd. Is a scam!!! Dishonest thief's that will ruin your vehicle. Their better business bureau grade is an F.

So I see how much Midas gives a a care of our complaints Worst company I have ever dealt with.. Management cant even respond !!!!! You people are a joke...

I sharing my experience in one of Midas location in Hamilton Ontario 760 Queenston rd They are very unprofessional staff it was one of my worst experience ever they are just blackmailing there customers to change more parts. I have a promaster truck one of my front wheel tire was making noise I went to there they told told me after they inspection they they will let me know what’s wrong with it on the second day they didn’t call me I went to there to ask what’s wrong with my truck they told me that my front tire is very old it doesn’t have any treat that’s why it’s making noise they told me to put new tires then the noise will be disappear I said ok they changed the tires on the third days again they didn’t call me I have to go to ask them when I asked they told me they changed the tire but the car is still making noise then they told me to change the axle they noise is from axle again I said go ahead they changed the axle on the fourth days again they didn’t call me I have to go to ask them when I was there I asked them on the third time they told me that still the truck is making noise they’re not able to find what’s the issue then they said that the issue is from bearing I have to change that then With out informing me that sent my truck to an other location of midas in Burlington 3030 new st for there they told me that the noise is from bearings I told them to change it then on the fifth day again they didn’t call me I went to there to ask them then they showed me a list of parts that they have been charged without asking me but the truck is still making the noise they said it’s from the rear tire I have to change the 2 rear tire too over all after six days I have got my truck the without fix it after paying a big amount it more that 3000 dollars and the staff are very rude with a very bad behaviour I recommend to not go there they don’t know anything about the mechanical work when I was there I saw an there customer he as complaining that they fix he is car but after one week the car has the same issue

The customer service is awesome. My struts and rear brakes were replaced. Everything went as planned by customer service. Thank you Midas for helping me keep my 2007 Kia Spectra a great car and making it safe on the road.