Crystal Lake Midas has the best customer service for all three of my vehicles (2018 Lexus RX350, 2018 Mazda CX5, and 2017 Honda CRV) by replacing all 3 front brakes with Ceramic Pads for its Lifetime Warranty. I vouch for their excellent customer service and their guidance on what needs to be done compared to what the dealerships want to have done! Thank You Again Dieter & Crew for your service!!
NT
Natalie T.
I’m a senior citizen & had driven an…
I’m a senior citizen & had driven an hour from Bryn Mawr, PA. to Lawrenceville, NJ. The light on my dash board indicated that one of my tires was low on air. I was very concerned because only a few days before I had had a nail in my left front tire & had it repaired. Had it gone bad? I dashed into Midas on Route 1 in Lawrenceville & Melissa the manager immediately had a technician, Robert, thoroughly inspect all my tires & the sensors. He found nothing wrong. I commend Melissa & Robert for providing excellent service. I felt confident to continue driving. I recommend this Midas location for friendly, competent, caring service.
TC
Tyler C.
I visited the Midas in Meridianville
I visited the Midas in Meridianville, Alabama to have some wheels switched out, and it was one of the worst service experiences I’ve ever had. The employees were completely unprofessional—cursing, yelling, and joking around the entire time. I could’ve looked past the noise, but they also damaged my vehicle and showed zero care for my property, literally throwing my removed tires and wheels into the back of my car with total disregard.
When I contacted them about the damage, they promised to call me back by the end of the day—but never did. I finally had to reach out to corporate, which led to a snarky, dismissive response from the district manager, Will Guimarin, who seemed more interested in dodging responsibility than resolving the issue.
I would never trust this location to touch my vehicle again. Midas corporate should take a hard look at this store—it’s clear the real problem is poor management and sloppy employees.
RO
Romeo
Pas des professionnels de l entretien auto
Midas ne change que 4 bougies d allumages sur les 8 .
Incapable de voir qu il s agit d un moteur a double allumage.
Bref incompétent.
A éviter comme tous ces centres autos.
PC
Paying C.
I took my 75,000 dollar truck in for a…
I took my 75,000 dollar truck in for a oil change and prior to taking it in I got a quote for the service and was told it would be $75.00 for the oil change, tire rotation, check the belts, hoses, fluids, wiper blades and interior/exterior lamps. The tires weren't rotated, (I marked the tires prior to dropping off for service) The dashboard life gauge was not reset and my truck was smoking after picking it up. I contacted the Dist Mgr. (JORDAN 513-450-6314) to share my poor experience and it clearly starts at the top, his response and attitude was as poor as the service itself. This horrible experience ended up costing $40.00 for what clearly might have been the wrong oil! PS before I returned to pick up my truck I received three text messages requesting a five star review, I would never give a review prematurely until I have evaluated the service first hand, this gang of idiots don't deserve one star let alone five. Be careful patronizing this location because you may end up with a far worst scenario should you have to dump more money into your vehicle if you have to have another shop correct their errors. The technician at Midas was Ryan and The Mgr. Clifford Conner. THEY SIMPLY ARE NOT HONEST AND THE DIST MGR. IS PASSIVE CHILDISH LIKE, SAY WHATEVER, DISCONCERNING. SMH (WASTING VALUABLE TIME)
LS
L. S.
PUBLICITE MENSONGERE Midas
PUBLICITE MENSONGERE
Les "Franchisés" inscrits sur le site MIDAS n'appliquent pas les REDUCTION et PROMOTIONS temporaires affichées sur le SITE national ...(actuellement septembre 2025 ( -30% sur le Kit courroie de transmission )
Pire...les devis sont même supérieurs à ceux fournis AVANT la publicité (en juin)
Le service "clients " de la centrale Midas justifie disant cela en que "le changement de kit ne tient pas compte des autres pièces qu'il est INDISPENSABLE de changer."....cqfd ???
CL
cliente
Catastrophique
Catastrophique. Voiture pas réparée correctement, je me suis fait insulter par le gérant du garage lorsque j'ai fait la remarque. Au service client on m'a répondu c'est un concessionnaire, donc une entreprise différente. Circulez il n'y a rien à voir, nous ne sommes responsables de rien. J'ai rarement vun une arnaque pareille. entreprsie à fuir..
JC
James C.
Went to Midas my car sounded like I had…
Went to Midas my car sounded like I had lifters taping talked to the Manger (Fred) call and told me I had some exhaust pipes rotting out and needed struts and sway bar links. Still to this day my car sill sways. They fixed it pick my car up sounded very quiet again. 3,000 dollars.8 months later noise back, called to have him see if it was a missed weld or any other issues. Later called and told me it was some type of incinerator something like that. I said ok you much is it going to cost 700
Went to pick my car up sounded the same way and they refused to return my hard earned money back. And the worst thing to me I just paid them a little over 3,000 in 1-25-25. His diagnosis for my car was all wrong. Do you think I want to go back. Just want my money back because that didn’t solve my problems his diagnosis what’s wrong? If I knew I wouldn’t have fixed the problem. Because you go into the point where you have to trust what they tell you Because the part put on I didn’t care about that f being fixed if it didn’t stop the noise would’ve never had it fixed, but I did end up taking it somewhere else and they fixed it and my car is quiet again just a manifold leak.
I’m going to try corporate. Wish me luck you already know. Very very unhappy customer.