Donna K.
Great Customer Service
Great Customer Service! Really pleasant atmosphere. Team members were Awesome. Thank you so much. 😊😊😊
Midas, your one stop shop for brakes, oil change, tires and all of your auto repair and car repair needs.
Midas (midas.com) has 631 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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631 approved reviews, newest moderated first
Donna K.
Great Customer Service! Really pleasant atmosphere. Team members were Awesome. Thank you so much. 😊😊😊
DuchessV V.
A month of misdiagnosis Filing a complaint with the Attorney General s your strongest insurance policy. If Kanitra of Mavis Corporate "store credit" or go silent, this move signals that you aren't just an unhappy customer—you are an informed citizen exercising your rights under the Deceptive Consumer Sales Act. 1-800-382-5516 1 866-286-4339 800-621-8545 REGIONAL MANAGER . When Midas offers your 14 year old car "store credit" "Store credit is not an acceptable resolution. Given the vehicle's high mileage (264k) and the 4-week service delay that resulted in water damage to my interior, I have no intention of returning to this location for future service. Under the State Deceptive Consumer Sales Act, I am entitled to a refund for the unneeded $600 repair. Please issue this as a check to residence on file" Item Cost Reason Starter & Labor $600.00 Unneeded repair (Misdiagnosis) Interior Detailing $150.00 Mold/Mildew prevention from lot leaks Loss of Use $??? Costs for Lyfts/Ubers during the 28-day delay TOTAL DEMAND $750.00+ Request this in Cash/Refund only If this sounds similar you have to contact corporate: "Midas Indianapolis held my 264k-mile SUV for 28 days. In Week 1, they charged $600 for a starter that did not fix the car. While in their care, the vehicle suffered interior water damage from a leaky sunroof. In Week 4, they finally identified the ECU as the issue and charged an additional $1,500. I am seeking a refund for the unneeded $600 repair and compensation for the property damage caused by their negligence."
Ewayne W.
Photo of Ewayne Wooters Ewayne Wooters Edited 7 hours ago Give me a few days to compose but I have a juicy one coming up about my dark journey thru the midas maze of work performed or should say not performed over a 5 overnight trip adventure to and from their shop attempting to get my car fixed for a draw on my battery!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Well here we go. Battery going dead so I bought a new one from Autozone. Battery still went dead so I took it to Midas. They said they would have to hook up the diagnostic machine up for $99 I said alright. Here is when the fun started. Nothing showed up which he said was normal for older cars. Why even hook it up then. Then they said the battery was bad so we got a new one from Autozone. Took it home dead battery next day. Took it back they said that battery was bad installed another took it home next day battery was dead. Took back in they said dome lights bad put in new ones took it home dead once again. This went on for four or five times. Each trip was overnight requiring my wife to pick me up before I said enough was enough. Took car home called Midas owner about a refund and he said the alternator was bad and wanted to charge me another two or three hundred to replace it. Unbelievable, the car is in my garage and he can tell the alternator is bad and didn't even have to look at it. He is good. The car only has 95000 miles on it. Ended up taking car to my normal real mechanic in Shakopee and in about a hour he found the door switch needed cleaning, bingo fixed for $183 dollars!!!!!!!!!!!!!Paid $430 to Midas for exactly nothing except guessing what was wrong. You be the judge! IF YOUR CAR BREAKS DOWN IN FRONT OF THE BUILDING PUSH IT DOWN THE STREET!!!!!!!
Carlos L.
Geef 1 ster omdat 0 sterren niet kan. Beloven maar niets doen. Gingen mijn factuur voor 4 nieuwe banden her evalueren , doch ze doen niets. Had lekke band met vijs in loopvlak doch kon volgens de malafide heren van Midas niet hersteld worden, er moesten 4 nieuwe banden op. Nu naar keuring geweest, kreeg rode kaart met auto met amper 50000 km op de teller. Benzinetank zat helemaal los, Beugel was losgemaakt geweest. Ik noem dit sabotage, alhoewel ik niet kan bewijzen dat dit aan Midas ligt is er wel een sterk vermoeden. Ik ga er NOOIT meer
Joseph Kline J.
I took my Jeep Compass in for a catalytic converter replacement and they charged me a rediculous amount. $2100 for part, oil change, and diagnostic, and $1700 for labor. Don't ever go here if you don't want to get raped!!!!
Lotus
Well I went to Midas on nellis and the man that was working in office name is Tory he was very pleasant and treated all customers extremely well....I been going to Midas on rancho but since Tory did exceptionally well I will be always going to Midas on Nellis...thank you Tory u made my day
Aili
I had a rear brake issue and the check engine light was on. Also red lightning bolt came on dash. I was ready to dump my precious van. Phoned Midas. Dan said to bring it in and they would assess. Too expensive the new vehicles. New brakes front and rear, New spark plugs, fuel injector, ignition coil and my baby is purring👍thank you Midas✝️🙏✝️
Stephane L.
Le Service Client Midas France brille par son mépris. Ils se dédouanent derrière l'indépendance de leur franchisé de Marignane pour ignorer un dossier de 6 ans concernant une erreur technique majeure (préjudice de 1 476,79 €). Pour Midas, vous n'êtes qu'un client rentable, jamais un client à respecter en cas de litige. Un franchisé a le droit visiblement de profiter de la marque pour abuser la clientèle sans être inquiété tant qu’il paye ses royalties ! On est chez les fous ! J’ai créé un groupe Facebook : Collectif litige Midas Marignane Individuellement, Midas nous ignore ou nous renvoie vers des franchisés en difficulté. Collectivement, nous représentons un risque pour leur image de marque. Ce groupe est un espace d'entraide pour : 1. Centraliser nos dossiers. 2. Partager nos preuves (factures, recommandés). 3. Préparer un signalement groupé auprès de la répression des fraudes À bientôt. Stéphane