Michael Todd BeautyMichael Todd Beauty is a maker of award-winning at-home beauty devices and organically based skin care products sold through prestige retailers and exclusive spas throughout the world. The Company offers a complete destination category of beauty devices designed from an aesthetic and functional perspective to meet the needs and concerns of today’s skincare customers while reinventing the shopping experience for the skin care customer of tomorrow.
Michael Todd Beauty (michaeltoddbeauty.com) has 819 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Paula H.
Great and expedient customer service! I received a Soinc smooth Pro+ which was not charging properly. I contacted C.S. with my order information and questions. They quickly responded and sent me a replacement, with no additional charges. They were thoughtful, courteous and efficient. I own several other Michael todd beauty implements, and I love them all. I highly recommend Michael Todd's company and beauty products!
Holly A.
the site seemed fine, maybe a bit manipulative. The company seemed fine, but the products were not exactly safe and friendly. containing ingredients to spray on your skin such as butane and propane, and the equipment leaving cuts and a sunburn feeling. The hair grew back way quicker than the once a week you could shave with the product. overall a very disappointing experience and I feel I overpaid.
ELENA Z.
Customer service was very quick to solve my issue, thank you Kaylee 👌
RSVP with L.
I’ve been using Michael Todd Beauty for a while now, and overall I’m really happy with the results. The products are easy to use and give that fresh, post-facial glow without having to leave the house, and I’ve noticed my skin looks smoother and my makeup applies more evenly. What really stood out to me, though, was the customer service. I had a small issue, and it was handled quickly and professionally with no hassle at all. The only reason I’m not giving a full five stars is because I do think there’s a little room for improvement in product durability, but overall it’s a solid brand that I would definitely purchase from again.
D T.
Prompt response and options offered for my sonicclear brush. Great customer service experience.
Anonymous
Customer service was great! They returned my email right away and answered my questions in detail. If you are a first time buyer note that your mystery gift might be just a link to an e-book.
customer
I experienced an issue with charging my device and contacted customer support. They responded immediately and were able to help me get the device recharged. Thank you
Joy Mills C.
I have been using the Sonicsmooth for many years. The customer service has been excellent in helping me with my issues which were self inflicted. I give them a 100 out of 10!! Kaylee was super helpful! Can’t say when I have had better customer service!
