MiaDonnaReviews of miadonna.com

Update 5/30: The product arrived and was very high quality imo. It was weighty (as platinum is) and the gem was beautiful. With the product in hand I can say I am satisfied! Also, I was finally contacted by Miadona and informed that after an investigation, it was found that my email asking about the 5% discount (offered to me FOR my first order, AFTER my first order) was received by an employee who closed it out and is no longer with the company. It was apologetic and had the elements of communication I was looking for initially). I was issued a 5% refund and I can say that I would do business with them again. Mistakes happen. My biggest frustration was the feeling of being "ignored" as a customer who had just spent a chunk of money. Thank you to MiaDonna for looking into and resolving this for me :) Original Review prior to update: I'd be happy to revisit this review as I have not gotten the product yet but when the email came in to review I felt I needed to say that after I ordered and spent over 1500 dollars, a pop up came up saying to "order now and get 5% off your first order"... It was too late so I emailed the company... No response... Got other emails from them talking about the ethics behind their jewelry (one of the reasons I used them) etc... but no response to my complaint about the system making that offer FOR my "first order" after my "first order". In times like these, every bit of savings is important and it's left me frustrated and unsatisfied.

I went in to the showroom to decide on a ring. Customer service was great, and you guys were very helpful. Once I paid for the ring I wanted I wish there was better communication about the shipping process and delivery. If there was a way to watch the process online, Like a ring tracker, I think that would be extremely helpful. Other then that you guys are amazing! Thank you!!

Great, she loved the ring.

Everything was great just wish there were different sizing of try on rings. You can’t quite get the full effect when the ring doesn’t fit. Otherwise, everything was good.

I did the try-on service with MiaDonna and found it to be a great service. Their customer service staff is prompt and helpful with questions . The samples were beautiful, the only reason I’m not giving 5 stars is because I haven’t bought an actual ring yet so I can’t attest to the quality.

Sales people were really helpful and they were able to customize the ring I wanted without much of an issue. Would have given 5 starts except for they were a little slow at responding to me.

I bought an engagement ring from here my fiance loved it. The quality it great and so is the time to build the hiring.y only complaint is I'd like to have a confirmation email to know if my order went through. After I ordered it I only got an email when it was shipped out.

Wonderful product and buying experience. My wife loves the jewelry! One suggestion, however: please consider using a carrier that offers a guaranteed delivery time (such as by 10:30am). It was difficult for me to keep this a surprise when I had no idea what time of day to expect the delivery and it requires a signature.