Micah C.
The customer service is great!
The customer service is great!
Response from MiaDonnaJul 15, 2021
Thank you Micah and we are delighted you were happy with the service you received.
Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Micah C.
The customer service is great!
Response from MiaDonnaJul 15, 2021
Thank you Micah and we are delighted you were happy with the service you received.
Edna S.
Thank you. I love your mission. I love my new earrings. The quality and speed was amazing. <3
Response from MiaDonnaJul 15, 2021
Thank you Edna for taking the time to write such a great review. We are delighted you love your new earrings and were happy with the service you received.
Prima S.
Loved the initiative and the service provided by the MiaDonna Team. Appreciate the work and would love to support this initiative. Better to wear happy diamonds rather than diamonds covered with blood and exploitation of children.
Response from MiaDonnaJul 17, 2021
Thank you Prima. We appreciate you for loving our product and our mission. We hope you are enjoying wearing your beautiful rings.
Patrick D.
MiaDonna is one of those few companies in this modern world whom can completely turn around a person's hope and faith in the direction the business world is moving in. My fiancée and I came across MiaDonna's intuitive and easy-to-use website (bravo to the designer - well done!) looking for that perfect ring to symbolize our union. As an educator, she had unique needs and preferences for her ring, such as the stone needed to not stick out or up too high so as not to snag or scratch on things. She also has a passion for vintage designs. I was just grateful she was willing to look with me to show me some ideas of what would genuinely make her happy. We came across not one but two perfect ring designs within minutes on MiaDonna's site after having spent hours searching the web for ideas. The website made it very simple for me to go back in later, order the perfect ring (the "Kalina"), find the perfect *conflict-free* diamond to accompany it (a HUGE bonus given my awareness of the abuses people are subjected to mining minerals for the semiconductor industry) and to complete the purchase. The finished ring - I must say - is exquisite... literally and utterly awe-inspiring. I've never seen such a beautiful ring, and I know that when I present it to its wearer here in a couple weeks, it is going to be everything she wanted and so much more. And as for service, throughout the process whenever I had questions or needed help, I had direct email assistance from Justine, Shelby and Hanna, each working in various departments within the company. It was very clear to me that they all genuinely cared and wanted to ensure the experience was everything a client could ask for when ordering such a high-value item. It absolutely was. I could not possibly recommend MiaDonna any higher – they are the gold standard.
Response from MiaDonnaJul 19, 2021
Thank you so much Patrick for writing such a wonderful review. It was a pleasure working with you and we are delighted you were happy with your experience at MiaDonna. I am sure your fiancee absolutely loves the ring you selected, it is definitely a MiaDonna favorite.
Emilie T.
Fast and helpful customer service. Thank you.
Response from MiaDonnaJul 19, 2021
You are so welcome Emilie. We are delighted you were happy with the service you received.
Kercy M.
My husband bought me a gorgeous ring from MiaDonna for our engagement. The quality is superb and would love to make it as our family heirloom. However, the center-stone started to loosened up over time. I reached out to someone, and Hannah, was very helpful and quick to respond. From start to finish, she assisted and kept me updated. Thank you Hannah and MiaDonna.
Response from MiaDonnaJul 19, 2021
Thank you Kercy for taking the tme to write a review. Hannah will be pleased you were happy with the service she offered.
Shannon
Loved the at home try on program!
Response from MiaDonnaJul 19, 2021
Hi Shannon, we are pleased you enjoyed the Home Try On Program and hope you found something you loved!
Koleman C.
I had a fast-approaching deadline for my ring and the Miadonna team was very helpful and responsive. The ring arrived just in time! The team was also very fast to resize the ring. I expected it to take a week but they did it in about an hour.