MiaDonnaReviews of miadonna.com

Love the product. Excellent customer service.

Very helpful staff. Informative conversations. Useful and realistic advice.

I had a minor issue and they solved really fast. The diamond is as I wanted. I will buy again if necessary.

While there were some issues with the ordering process. I’d still give Miadonna 5 Stars because of how quickly they fixed my problem. I had ordered and paid upfront for a 2.02ct round cut Diamond that was completely colorless with an Ideal cut to be set in a Platinum Classique band. After a week I received an email saying there was some confusion and that particular stone shouldn’t have been listed. The email contained ideas for a replacement stone, all of which I didn’t find acceptable. I called and was immediately transferred to a sales manager already familiar with what was happening. She sourced me a significantly larger stone, while not completely colorless like my original purchase, it was within a range I was okay with and the cut and clarity were the same. This was during the madness of Black Friday and they assured me they would get the replacement stone, have it set and delivered to me before I left for my holiday vacation. Running a quick check, the replacement stone was worth significantly more than my original purchase, at least $1000 dollars but probably more. MiaDonna covered this on their end for my trouble. They remained communicative through the whole process and let me know when the ring was nearing completion. On the day I received a text saying a UPS label was created. I noticed it was a 2 day delivery and not the overnight I had paid for. I called and the women at the store had it fixed in under 5 minutes and my ring was in my hand the very next morning from the other side of the country. I’d recommend Miadonna to anyone interested in ethically created jewelry. My purchase is absolutely beautiful and I can’t wait to present it to my hopefully soon to be fiancée. Thank you Katie and Justine for all your help along the way, hope to shop with you again.

Ring looked perfect but even better once it was on my fiancés hand! Princess cut is the way to go with a classic gold band. Promise!

I love my ring! The pictures and video from websites don’t do it justice in person! The customer service was amazing and over all a great experience. I will definitely buy from MiaDonna again! And I’m telling everyone!

I used Mia Donna for both engagement and wedding band, and their personal service made the experience incredible. I recommend them to all who ask about my wife’s rings

THe earrings are stunning. Quality is great!