Miaplaza, Inc.Reviews of miacademy.co

Everyone has always gone above and beyond for me. Surprising, because most companies lack response time and effort. Each time I have requested something, in less than an hour I have a reply. I appreciate you all.

Love their customer service. Have been apart of Mia for 3 years. They are always pleasant and quick. Long story short, I needed my child's streak reset due to a scheduling error on my behalf. I've requested this maybe 3 times in 3 years. I was denied and told that I had had already had it reset as a "one time courtesy" (which I never was told previously) and that my child missed days of assigned learning (which he did not). Totally understand the rational with this, but have never been denied. After sending a second email with the same request and more detail, it was approved. I would love to see this policy be more flexible because as a working homeschool parent, I'm swamped, and things fall through the crack sometime. My hard working child shouldn't have to suffer if I make a mistake. I feel like I'm pretty tech savvy and on top of it, but maybe scheduling and the calendar can be more user friendly? Or parents can control the streak? This experience just left me feeling defeated, but I'm happy it was resolved. Overall, I've had a great experience so far with this program and their team!

Hi, I had contacted the help center because my 2 bank cards had been hacked. My payment was due, and had no means to pay . So I emailed the team about how to move ahead. They gave me a couple weeks to pay, and I still hadn't got my card still, and the temp cards was not working either. So then they gave me till January 1 2025, To pay. I was still have an issue applying g my card so I asked for a phone number to reach out to the billing dept, I left a massage to call me back. So all is all good now and my grandson can continue with Miacademy. They are awesome. Thank you.

My boys absolutely love watching the teaching videos. All of the teachers are entertaining and engaging and the extension lessons/activities are fantastic. I can’t say enough about how wonderful this program is for our homeschool journey.

Miacademy has been amazing. They answer any questions I have in a timely manner, when money is tight for the payment, they work with me. My kids love the work, the games, everything. I have never been happier for choosing Miacademy.

Fantastic so far! Very helpful and affordable! Thank you!

We like the convenience of the app and how customizable it is.

Besides the excellent and engaging academic experience they also offer quick and responsive customer service. I highly recommend them!