Miaplaza, Inc.Reviews of miacademy.co

I've been homeschooling for 5 years now, which means I've tried many different mediums of curriculum; Horizons homeschool, Time4Learning, IXL, and more. It was difficult to find a program that allowed both my autistic son and my ADHD son to thrive in their learning journey due to the extreme differences in their learning needs. We started using Clever Dragons for our sons because it's a boys only program (just as Always Ice-cream is girls only) and we wanted to make sure the online environment was conducive to our family's values. We were very satisfied with the community atmosphere. As well as how easy it is to contact their representatives and talk to a person, either in the online chat feature, or on the phone. Most importantly our sons are thriving in their education! This year our daughter will be starting Kinder, so we moved to Miacademy so we could purchase a Lifetime Family Plan that all our kids can use.

When you have a question concerning etc. It is always answered quickly.

Kaitlyn was very knowledgeable and emailed the invoice I requested. She was also very friendly.

It was a pretty easy thing to get signed up. I liked the chat feature to get immediate help without needing to call.

My kids are really into this program. My son is in kinder and daughter is in 2nd. They both do very well on their own and are excited to show me when they have completed classes. My daughter has her own online art shop and loves earning gold coins selling her art to other students. My son loves the dragon game and playing with the other kids. I love that they are learning and making friends.

I am a first time home school Mom and I was transferring over from another platform. Miacademy was so kind and helpful! They made it so easy! I can tailor my daughters education to her and she can have fun learning again!

The platform is so easy to use and understand. Quick responses from customer service. Overall it has been a great experience and we plan to continue using Miacademy for future schooling.

We initially signed up for Miacademy hoping for a positive online learning experience for our child. However, we encountered several significant issues that ultimately led us to discontinue our use of the platform. One major concern was the apparent lack of robust moderation in the student chat rooms and with user-created content. Kids design items to "sell" in their virtual stores. We were surprised and uncomfortable with some of the interactions and creations our child was exposed to on the main store homepage, which included themes and topics we felt were inappropriate for their age and our family values. It seems the platform doesn't adequately filter or monitor these areas, leaving children potentially exposed to content that parents may find unsuitable. There are also lots of kids in the chat areas that seem to be bots. Though we turned off the chat features for our child, there were still things popping up and there was no way to block this entirely and also use the store feature, which is a primary way of rewarding students in this program. Adding to these concerns were persistent technical problems. On average, about half the time our child attempted to watch educational videos, they would simply fail to load. This significantly disrupted their learning and made the platform incredibly frustrating to use consistently. Finally, I want to caution other parents about Miacademy's contract policy. When we decided the platform was not a good fit due to the aforementioned issues, especially the concerns about moderation and the negative impact of increased screen time on our child's health, we were told that we were outside the 30-day window. This lack of flexibility, even in light of genuine problems with the service and its impact on a child's well-being, is something parents should be aware of before committing to a long-term subscription. While Miacademy may have some appealing aspects, the issues with moderation, unreliable video playback, and a rigid contract policy are significant drawbacks that potential subscribers should carefully consider.