MeyloralashesReviews of meyloralashes.com

Response from MeyloralashesSep 9, 2025

Hi Alma, We’re sorry to hear the lashes didn’t work as you had hoped. Results can vary depending on eye shape and application technique, and we share tips on our site to help customers get the best results. Upon checking as well, we don't see any prior contact from you in regards to any issues, we'd love to assist, so please reach out. Regarding the membership, our Meylora Insider subscription is clearly disclosed on the product page, in the cart, and at checkout before purchase. Customers also receive confirmation and reminder emails, and memberships can be managed securely through your account at any time. We regret if this was misunderstood and appreciate your feedback.

Response from MeyloralashesSep 9, 2025

Hi Slavena, We’re sorry to hear about your frustration. To clarify, our Meylora Insider Membership is not hidden, it is disclosed on the product page, in the cart, at checkout, and again in the confirmation and reminder emails sent to all customers. Cancellations are securely managed through your account, and our support team is always available to guide customers directly to the correct link. In this instance, we highly suggest you check the account in which you placed the order with. We want to assure future customers that our subscription program is completely transparent and optional. Allegations of being 'scammed' are not accurate, and we regret if the process was misunderstood in this case.

Response from MeyloralashesSep 5, 2025

Hello, We understand your frustration and want to address your concerns directly. Regarding delivery: Our shipping records indicate successful delivery to the provided address. If you experienced a delivery issue, we encourage contacting us immediately at [email protected] so we can investigate with our courier partners. Regarding billing: Our subscription membership terms are clearly displayed during checkout in the "Subscribe & Save" section, with all benefits and billing details outlined. Confirmation emails are sent immediately after purchase explaining the membership structure. Regarding cancellation: Members can cancel anytime through the "Manage My Subscription" button in their account dashboard, or by emailing [email protected] for immediate assistance. We're committed to resolving customer concerns. Please reach out with your order number so we can investigate your specific situation. Best regards, Meylora Team

Response from MeyloralashesAug 31, 2025

Hi Emily, Thank you for your feedback! We’re glad to hear the lashes are working better for your eyes compared to glue. They can take a little practice at first, but many customers find it gets easier with time. We appreciate you sharing your experience and hope they become quicker and easier for you with continued use!

Response from MeyloralashesAug 28, 2025

Hi Vicki, Thank you for your feedback, and we’re sorry to hear about your experience. We’ve since followed up with you directly via email and processed a full refund for your order. We appreciate your patience and the opportunity to make this right. — The Meylora Team

Response from MeyloralashesAug 28, 2025

Hi Cassandra, We’ve reviewed your order and wanted to clear up the confusion. Our Buy One Get One Free promotion applies only when two units are added to the cart — the system then applies the offer automatically. In your case, the order confirmation shows that only one unit was added and paid for, which is why only one pair was shipped. That said, we’d like to make this right for you. So our team will reach out to you via email so you can let us know which additional style you would like. Looking forward to your reply. Best regards, The Meylora Team