MetroPCSReviews of metropcs.com

Zero stars they cut me off during this time of crisis so that let's me know I'm leaving them after this is over they don't care about their customers if T mobile can waive bills due to the corona virus what makes yall so dam special that y'all can't waive people's bill until this is over. Nah y'all greedy and sad.

I would give zero stars; but, they don't have an option for that. I have been a customer with Metro PCS for 11 years and my boyfriend has been with them for 12. After this Corona virus is over with, we are switching. They are probably going to lose a lot of customers; because, they are taking advantage of people during this time and charging a $30.00 late fee and if you can not pay it; they are turning off your phone. This company like many other companies are very greedy.

They are heartless during this time. Been a customer for 8 years. No empathy or consideration.

In these terrible times and the corona virus so many people are losing their jobs and like myself having to close down their small businesses for the safety of the public. So I was curious to see if metro was on board with many of the others that are giving folks the "grace" and time needed to make their payments! Sadly metro shut my phone off for nonpayment. I just paid the bill but I waited to see if they would be a company with a HEART because there are many folks out there struggling right now and to let them slide for an extra month wouldn't kill this company with all of their riches. Shame shame shame on you metro. You're a noble American company metro pcs 😂😂

I wouldn't even give 1 star during this pandemic metro offers no relief. My husband is sick in the hospital right now n all they worry about is money. I'm a loyal customer for 10 years and this is how u treat people during this crisis. I hate metro and everything you guys stand for go to hell!

Wouldnt even give them 1 star, all america has been hit with hardships due to the virus, and these buttholes do nothing to help keep families connected. My phone was shut off on the 16th due to financial troubles, yet all you get is bullcrap from these people. All other phone companies arent turning off service, yet these asshat dont care. Everyone should drop these greedy morons and go to another real company. Lets see when these lowlifes family and friends contract virus and bet they change policies then. You should be ashamed metropcs!

HELLO, ANY AND ALL METRO PCS CUSTOMERS, DURING THIS TRYING TIME OF THE CORONA VIRUS OR CHINA FLU, METROPCS AND I HAVE BEEN A CUSTOMER FOR 15 YEARS. NEVER HAD A PROBLEM WITH THEM EVER, WELL NOW, THEY DECIDED TO SCREW ME OVER, THEY SHUT MY SERVICE OFF AFTER I PAID FOR A THREE DAY DEFERMENT ON A DUE DATE WHICH I PAID. AND A SUPERVISOR LIED AND ALSO A COUPLE OF AGENTS.TELLING EVERYTHING IS JUST GREAT DON'T WORRY BE HAPPY!!!!! YOUR SERVICE WILL NOT BE INTERRUPTED!!!!! BIG FAT LIES ALL LIES. SO NO CUSTOMER LOYALTY AT ALL NOT A BIT!!!! I GET TREATED THE SAME OR WORSE AS SOMEBODY WHO BUYS A ONE DAY FLIP PHONE!!!!! DON'T FORGET I PAID FOR THEM TO DO THIS TO ME. I LISTENED TO THE SUPERVISOR AND AGENTS NOW ALL CALL CENTERS HANG UP ON ME. SO TO ME THEIR SAYING SCREW YOU BUDDY. I HAVE NOT MISSED A PAYMENT IN OVER 10 OR 15 YEARS. AND I PAID THIS TIME. SO WHOEVER WANTS A GREAT PHONE COMPANY WHO HAS CUSTOMER LOYALTY DONT GO TO METRO PCS BY T MOBILE. JAMES PALMISANO.

You know before I was with tmobile I was with metro and loved it. Nowadays this company seems to be just about whatever extra money they can make, they will. I bought my sim card online and was told by every metro pcs store around me that I can call to acrivate it and no activation fee will be charges. NOT THE CASE with my customer service agent! She tried so hard to convince me that they were lying. after getting fed up with my statement she hung up and still created the account without confirming it with me. I can see why people review your company so low.