MetaMask Reviews | Read Customer Reviews of metamask.io

MetaMask Reviews | Read Customer Reviews of metamask.io

MetaMask reviews

627 approved reviews, newest moderated first

Carlos-daniel G.
Jan 27, 2022
En temps normal je ne commente aucune…
En temps normal je ne commente aucune application ou autres expériences....mais étant tombé par hasard sur beaucoup d'avis négatifs sur Matamask, ma curiosité m'a poussée à les lires.... et là j'ai compris que la crypto n'était pas pour tous le monde. Les gens n'ont aucune idée de ce à quoi est dédié Metamask. Ils critiquent une plateforme qu'ils ne maitrisent pas ...et surtout qu'ils ne cherchent pas à comprendre. Ils mélangent tout. Bref...je ne m'étendrais pas sur le sujet mais il est regrettable que ces avis non représentatifs de l'utilisation de Metamask puissent se retrouver en première ligne sur Google. PS: Instruisez-vous les gens avant de balancer des avis néfastes pour une équipe qui travaille pour un portefeuille securisé.
Response from MetaMaskJun 10, 2022
Merci pour l'utilisation de Metamask. Si vous avez besoin d'aide, si vous souhaitez que nous ajoutions une fonctionnalité ou pensez à quelque chose que nous pourrions faire encore mieux, faites-le nous savoir : https://community.metamask.io
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Claire T.
Jan 27, 2022
I used this for the first time…
I used this for the first time yesterday - deposited £400 and it was gone in less than 1 second - transfeered to someone else - hacked. So i paid £400 and recieved nothing!!!
Response from MetaMaskJun 10, 2022
Your accounts may have been compromised. Let's get you connected to our Helpdesk, here's more info, with direct link to them: community.metamask.io/t/do-you-think-your-wallet-has-been-hacked-read-here/14059
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TwinElements D.
Jan 24, 2022
worst ETH wallet ever to swap you need…
worst ETH wallet ever to swap you need 0.02 ETH what ever you want to do you need 0.017 ETH to send swap or anything this is the worst shi i ever seen in my life personaly F MR BUTERIN and his ETH and his FEES a founder of rip off coin
Response from MetaMaskJun 10, 2022
Transaction Fees are determined by network demand. MetaMask doesn't set or collect them. We're working on a custom Layer2 solution to help reduce these fees. Learn more about transaction fees here: https://community.metamask.io/t/what-is-gas-why-do-transactions-take-so-long/3172
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TE
Jan 22, 2022
MetaMask hacked money stolen
I had Time Staked with Time Wonderland thru MetaMask. I tried to login into my MetaMask account on January 15, 2021 and it would not let me login unless it reset my account an enter my master key. It stated that "If I didn't reset my account I would lose all my account balance. Well, I lose all my account balance as of today January 22, 2022. All of my crypto and my staked time was stolen on that same day. I have other crypto accounts and this is the only one that is not safe. I don't see how a hacker can get to Metamask clients and stop them from entering their account before they are scammed. It sounds suspect!!!! Your money is not safe with MetaMask!!!! Don't use them! Maybe if we stop putting our money with them they will secure their website from hackers!!! MetaMask don't deserve our business if they can't keep our money safe!!!
Response from MetaMaskJun 10, 2022
We never asked for information when your account was created, so there is nothing for us to verify. https://metamask.zendesk.com/hc/en-us/articles/6286050620955-Will-MetaMask-ever-ask-me-to-verify-my-account- This is a common scam. We're really sorry this happened. Reach out to our helpdesk, they may have additional resources to help: https://support.metamask.io and click the blue "Start a Conversation" button. The bot will ask a few questions then get you connected.
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Marjorie V.
Jan 20, 2022
Un très bon outil qu'il faut apprendre…
Un très bon outil qu'il faut apprendre à utiliser ;-)
Response from MetaMaskJun 10, 2022
Web3 peut être difficile. Arrêtez-vous sur notre page d'assistance si vous avez besoin d'aide, nous avons de nombreux articles pour vous aider à démarrer. Il y a aussi la page d'assistance de la communauté si vous avez une question à laquelle vous ne trouvez pas de réponse. Arrêtez-vous et discutez, nous sommes là pour vous aider. https://support.metamask.io/
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Paweł Piotr J.
Jan 20, 2022
Worst ever
Worst ever. Dont inform ppl upfront about their rules. Wanted to claim my 150$. They charged me. Took my ETH from the wallet but never got them. Now they claim i have to have at least 200$ to withdraw. Dont use them!
Response from MetaMaskJun 10, 2022
That sounds like you may have connected with a scam. Each blockchain has fees to send transactions on the network, but the send limit is 0.000000000000000001ETH (that's the smallest division of Eth, called Wei) Stop by our community support forum if you need help: https://community.metamask.io/
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Brad
Jan 18, 2022
I dont understand how their gas fees…
I dont understand how their gas fees are so much higher then coinbase, it cost me 6usd to transfer crypto into my metamask wallet but it will cost me 120usd to tranfer it out? How does that make sense?
Response from MetaMaskJun 10, 2022
Transaction Fees are determined by network demand. MetaMask doesn't set or collect them. We're working on a custom Layer2 solution to help reduce these fees. Learn more about transaction fees here: https://community.metamask.io/t/what-is-gas-why-do-transactions-take-so-long/3172
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MSTR HASAN C.
Jan 18, 2022
Sub standard
Gave one star simply because i had to. No 2FA and the support team are non existent. You get standard answers to every query. Token balances are inaccurate and wild to different from the real figure on a regular basis. Apparently has 20 million users. Stick to Crypto.com, Trust and Coinbase wallets.
Response from MetaMaskJun 10, 2022
If someone is able to unlock your device, and your Metamask, they're probably already holding your 2FA in their hand. It's a false sense of security that can't adequately protect blockchain accounts: https://metamask.zendesk.com/hc/en-us/articles/4415327052443-When-Two-Factor-Authentication- We recommend using a hardware wallet as an additional layer of security.
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