Metabolic RenewalReviews of metabolicrenewal.com

Absolutely AWFUL. I just paid for the program and realized it was rubbish so asked for a refund. The customer service rep was SO condescending and kept trying to offer me more things to stay. I politely asked her to stop patronising me and just refund my money but she just wouldn’t stop. I am disgusted with how badly the reps are trained and how they just would take no for an answer. Awful. Avoid at all costs

If I could award 0 stars I would. I wish I'd read these reviews before buying a hormonal balance plan from them, unfortunately I got scammed out of a few sterling pounds as contacting them to obtain a refund as per their money back guarantee is absolutely pointless. As we say in my country, I hope they spend my money on medicines. *EDIT* They replied and asked for my contact info 10 days ago, which was promptly provided and they are yet to get in touch, so please don't think they will actually refund you, it's all for show!

Ugh! So over these kinds of companies that are capitalistic and founded on fakery. Save your money and time for legitimate businesses that treat customers with respect. God forbid you Want a refund! Expect the criminals to steal a chunk of your hard earned money but not until after a good battle and threats on your part. Buyer be aware! Really disappointed.

I was excited to try Metobolic Renewal and signed up to give it a try. Since menopause weight gain and dieting has been unsuccessful. I received a phone call within a couple of days feigning concern to hard sell me more product. The shakes gave me bowel issues that I did not have prior. And since I complained there are no more concerned phone calls checking in on me. Just another program like so many out there. I'm sure it works for some definitely did not work for me. Beware of the pushy sales people.

Aviod!!!! I ordered the Digital Only product on 16th March ($37.99) but was charged for this AND the DVD package plus shipping to the UK, which came to over $100.00. In my mind this is a version of theft. I’ve contacted the Customer Service (who do not appear to actually read the context of emails) & their stock response is to tell you to call them - but I can’t afford to also pay for an international call, and in 2023 this should not be the only option they offer - it’s about making it hard to cancel/get your money back. I’ve asked for another (free) way to contact them. No helpful response. I also don’t see why I should have to call then - it feels like a money making scam. I’m now full of regret - I do think I’ve been scammed. I’ve never bought anything like this before, but I’m having such a terrible time in menopause I felt a bit desperate & thought this could help. I now feel like this kind of hard sell is designed to exploit those feelings. I posted my complaint on Facebook - the admin responded immediately & have said the ‘right’ things’ & that they’d referred me to their ‘Refund Specislist’ & gave me a reference number but I haven’t heard anything from them for 5 days. They’re dragging it out. So this started 10 days ago and a good, reputable company would have resolved this by now. This firm hasn’t even properly engaged with me in a meaningful way that will resolve their ‘mistake’ and I just want my money back. I only gave 1 star because you have to give one on these reviews. So, do NOT use this product / firm - it is a hard nosed money making sham and the customer service is robotic so avoid avoid avoid!! I wish I had. Update: I’m pleased to say that I have now received a refund for the money I was owed by Metabolic Renewal. This is the right outcome that I have had to work way too hard to achieve. No one from the company had the courtesy to let me know it had been refunded and obviously I have not received an apology. This is not a good way to run a business but I no longer have to have anything to do with it. Although now resolved I would not recommend this company to anyone.

DO NOT proceed with any orders from this company. I bought the 12 week diet plan - fine. Then, without any option to opt out; I was subscribed to purchasing the whey protein powder. Tried to cancel the order immediately, but by the time I’d spoke to someone from the US at my own expense, the package has been shipped. The customer service email/phone support offered no such help. Really wish I’d read these reviews prior to purchasing the plan. I feel duped and conned into a purchase I did not want with no support to resolve the matter. I was told I’ve have to ship products back from the UK to the US before a refund will be processed. Reading the reviews on here seems like that is unlikely to happen too. One Unhappy customer.

THIS COMPANY CUSTOMER SERVICE IS ABSOLUTELY AWFUL!!!!!! I RETURNED THEIR PRODUCT WITHOUT OPENING THE PACKAGE BECAUSE I WAS TOLD BY MY DOCTOR NOT TO USE THIS SO I RETURNED IT. I HAVE BEEN GIVEN THE RUN AROUND TO GET MY REFUND BACK!!!! THEY HAVE ALREADY RECEIVED THEIR PRODUCT BACK BECAUSE I TRACKED IT AND IT WAS DELIVERED TO THEM. I AM STILL WAITING FOR THEM TO REFUND MY MONEY!!!! DO NOT BUY FROM THIS COMPANY BECAUSE THEY PROMISED TO REFUND EVEN IF YOU USED THE PRODUCT AND YOU’RE NOT SATISFIED WITH IT YOU CAN RETURN IT FOR FULL REFUND!!! WELL IN MY CASE I NEVER EVEN OPENED THE PACKAGE I RETURNED IT THE WAY THEY SENT IT TO ME. AND I AM STILL WAITING FOR MY REFUND!!!! A VERY DISSATISFIED CUSTOMER

I decided to buy this despite the repetitive video which you cannot skip. Having completed the Paypal procedure I was faced with yet more video selling of the protein powder which I decided I did not want to purchase I logged off thinking that I had not completed the process. No! I received an email from Scott to say that a consultant would be ringing me to discuss the programme. I was not aware that this is what I 'bought' into....more high pressure selling no doubt! I applied for a refund under the 90 day refund guarantee proudly displayed on the purchasing pages. I have now requested a refund 6 times... escalating to a dispute on Paypal.....still no refund! If I could give zero stars I would do. Do not commit to buying from this company as you will not get the refund promised.... unless you ring them if the other reviews on this site are anything to go by ..... and be subject to more high pressure selling no doubt. Advice to self..... AVOID .