MerrellReviews of merrell.com

Gute Passform, bequemer Sitz, gut geeignet für Träger von Einlagen, Vorsicht bei feuchtem/nassen Untergrund

Scarpe da 200 euro, messe 10 volte e palesemente nuove con la suola che si cristallizza. Un'altro paio con la pelle differente da scarpa a scarpa... evitate merrell in generale

Merrell’s Customer service in Australia is as poor as the quality of their MOAB 2 hiking boots. The rubber lining around the front of my wife’s boots perished and cracked after around 12 months of wear. Merrell explained this away as being ‘a natural breakdown of materials’. My wife and I have both been using Merrell boots for years, but will never buy another pair.

I purchased a pair of Merrell boots for the first time just four months ago, expecting the high quality and durability that the brand is known for. Unfortunately, my experience has been extremely disappointing. Firstly, the boots were never waterproof as advertised. From the very beginning, they failed to keep my feet dry even in light rain. Just walking through some long grass to the horse trough was enough to get my feet wet. Secondly, the stitching on the boots has come apart, making them look shabby and unwearable. Most concerningly, the sole of one boot is already coming off, rendering them practically useless for any outdoor activities. For a brand that promotes itself on durability and performance, this experience has been a letdown. I expected much better quality and longevity for the price I paid. I would not recommend these boots to anyone seeking reliable and durable footwear.

Had bought a pair of boots that had leaked 6 months from new keep in mind they were not gortex. Bought from amazon and on contact with amazon they were very unhelpful. So I contacted merrell who bent over backwards to help with a replacement at twice the cost. Customer service was exceptional and all issues sorted in a very short time. What a service absolutely fantastic.

I had a pair of Merrell walking shoes, Moab I think, I loved them and looked after them. After about a year of normal, twice a week wear, two miles at the most, the inside of the heel had worn through the material. A closer look showed that the low plastic heel reinforcement was the culprit and it had rubbed itself through the heel padding. I am always careful with my shoes, I undo the laces, I don't stretch and pull them on with the laces fastened, my parents couldn't afford to keep replacing shoes, and neither can I. Anyway, as I liked the style, I bought another pair of Merrells, Accentor 2's, in May '22. I was determined to keep these for 'best', so they have been treated well and they still look as good as new. I don't wear them much, but guess what ? Yes, you guessed it, easily within a year the heels had worn through, they're perfect in every other way, but totally useless unless I want blisters. I know they are just over two years old, out of 'warranty', but I'm seriously 'cheesed'. I have loads of looked after, outdoor gear that I've worn and used for twenty odd years, still going strong and useful, I buy my second 'quality' pair of so called rugged, hiking / walking shoes from a top company and yet again I have simply thrown my hard earned money away. I have called customer support today, a possible discount on a new pair? no thank you, I'll look at a better quality brand that has some good, long term reviews on their shoes. This premature wear, disintegration is not a one off either, PLEASE LOOK THROUGH THE REVIEWS HERE and you will find plenty of other folk who have had, unfortunately, the same experience as me. I REALLY wish I had looked on here prior to my second purchase.

It is just a shame that you cannot put pictures on this site as you would see a pair over £100 barely used, the inside still intact, the outside is destroyed! Customer Services cannot care less!

Pas fort Merrell! J'achète des bottes le 15... confirmé par PayPal. Le 25 j'ai une nouvelle confirmation que je viens d'autoriser une transaction pour des bottes... que je n'ai pas encore reçu! Je téléphone pour savoir ce qu'il se passe et on me dit que la commande a été annulée! "Probablement parce qu'il n'y en plus" qu'on me dit au téléphone. On annule ma commande, on tente deux fois (en 10 jours) de prendre mon argent avec PayPal mais on me dit qu'il n'y a plus de bottes disponibles!! Pas fort Merrell !