Merit AdministrationReviews of meritadministration.com

Time consuming is horrible when checking in at a shop facility for service.I understand it's a process. But going through the process timing just take to long. Needs improvement with processing claims.

My policy PAID IN FULL! Had 2 times i filed a claim and both times they were DENIED! First was a starter. Said I didn't do the proper maintenance. WHAT? what maintenance is to be done on a starter? Second was a valve issue. DENIED! Asked for a refund. Nope! They are THIEVES! No one can jump through their specific hoops to EVER have a claim paid! Save your mobey!

Not. Paying for nothing. Sooo better. Save your money and get fixed your own car

Took to long to approve the work like 5 days. They only paid a small portion of what the bill was. I had to pay the remains balance. I would not recommend this coverage

I am submitting this formal complaint regarding the handling of my recent warranty claim and the conduct of the assigned claims adjuster, Steven. I purchased this vehicle warranty with the clear understanding that covered mechanical failures would be honored in accordance with the terms of the agreement. Recently, I brought my vehicle—valued at over $100,000—to a professional repair facility due to a mechanical issue that I reasonably expected would be covered under the warranty policy. However, my claim was denied on the basis that I allegedly did not provide sufficient documentation of oil change maintenance records. This justification appears unreasonable and disproportionate, particularly given that the vehicle was properly maintained and serviced. The denial has forced me to pay a substantial repair cost entirely out of pocket despite maintaining an active warranty contract. The manner in which this claim was handled raises serious concerns about the company's claims review process and whether customers are being treated fairly and in good faith. Denying legitimate claims based on technicalities or excessive documentation demands undermines the fundamental purpose of a warranty contract. If this matter is not reviewed and resolved promptly, I will have no choice but to pursue further action, including: • Filing formal complaints with the appropriate state consumer protection and insurance regulatory authorities • Reporting the matter to the Better Business Bureau and other consumer protection organizations • Exploring all available legal options regarding the denial of coverage and potential bad-faith claim handling I request that this claim be immediately escalated for supervisory review and that the denial be reconsidered based on the actual mechanical issue and the terms of the warranty agreement. I expect a prompt response and a fair resolution to this matter

Doesnt log me in and customer service didnt help

I contacted Merit Administration about my water heater leaking and was told it would be covered. When the repair/replacement company came out they did some research and found that my water heater was still under warrant. The water heater company replaced the unit, but did not cover the labor to replace the unit. I submitted the claim to Merit and was denied because they say they don't cover just labor. I asked if the water heater wasn't under warranty and had to be replaced would they have covered the labor. Merit said in that case they would have covered the labor. It makes absolutely no sense because it had to be replaced regardless and someone had to do the labor. I guess they wanted me to perform the labor so they would be off the hook for payment. Long story short, I had to eat the cost of the labor. What a worthless company Merit is! I will be cancelling my contract.

You are a rip offer, would Never recommend you! In fact, writing up a review to send to BBB and trust piolet.