At Merino.Tech, we craft high-performance apparel made from 100% superfine organic merino wool. Our mission is simple: to offer premium, ethically sourced technical gear that delivers maximum comfort for both outdoor adventures and everyday life.What sets Merino.Tech apart is our dedication to quality without the premium price tag. By selling direct-to-consumer, we deliver top-tier merino wool gear at almost half the cost of traditional outdoor brands. Every piece—from thermal base layers to socks and tees—is crafted from non-mulesed wool that is ultra-soft, lightweight, and completely itch-free.Thanks to nature’s ultimate performance fiber, our products naturally regulate temperature, wick moisture, and resist odors in any climate. Whether you are scaling mountain peaks, traveling light, or relaxing at home, Merino.Tech provides reliable natural performance backed by fast US shipping and dedicated customer care.
Merino.Tech (merino.tech) has 149 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Website
merino.tech
Category
Clothing & Underwear
Listed on Five Star Index
2026
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The company replied to 7% of reviews.
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Most recent review: October 2026.
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Size guides off...runs large. But if you wore it you bought it. Keep the packaging and any tags. Don't open any "free socks" as they are non-returnable and will affect your ability to even exchange another article. I like the product for the price but not the exchange policy. Won't look to them again.
CL
Claudia L.
Gute Qualität und hält gut warum!
Gute Qualität und hält gut warum!
SC
Sandra C.
Super soft and warm …
I bought leggings, bennie hats, and shirts for me and my husband. They were light, mid and warmest. So far I'm impressed with the quality. They are super soft! My husband doesn't like regular wool bc it itches, yet he likes these. They wash well and i have put them in the dryer by mistake a couple times. They come out fine.
I also use them under jeans or sweaters, even to sleep or go biking. I've use the shirts for work w a nice pant.
DB
Debra B.
New Zealand wool! Love it.
I love that the wool is from new Zealand. I got the long sleeve womans shirt and it's so warm, fits well and stands up to washing. The socks that came with it are so nice, warm and cushy.
TF
Tobias F.
Der Kundenservice ist sehr sehr…
Der Kundenservice ist sehr sehr schlecht. Das Anmelden der Retoure erforderte mehrmaliges Nachhaken. Das Geld habe ich bisher (2 Wochen her) auch noch nicht zurück bekommen.....
RE
Reviewer
Terrible quality
Terrible quality. Large hole developed in the front of shirt after wearing only 2 or 3 times.
CS
Charles S.
Does a company really operate at this level in 2025 and expect to retain customers?
3 attempts to contact them through their contact option on their website. I had a warranty claim which was filled out on their warranty page. Here is their only response (3x’s)
Hello,
Thank you for contacting our support. Please take a moment to tell us about your experience.
How would you rate the support you received?
1. 2. 3. 4. 5
Your feedback is valuable and will only take a few seconds
The warranty claim was about 8 little holes in my long sleeve top. Not what you expect.
PC
Peter C.
Nice products, but utterly incompetent
I really like this company's products. So why would I leave a 1-star review? Because they have no idea what they are doing.
I discovered Merino Tech when I bought a couple of their items on Amazon. Great items, I wanted more, so I went to their online store and placed another order. There were problems with that order - one of the items was out of stock, but they gave me a full refund. And a pair of men's grey socks.
I told them about the socks they sent me by "mistake," but no, this had been intentional. It was a free gift. I asked to return them as they are far too big and I do not wear grey socks. Nope; it was now up to me to dispose of the socks.
I placed another order to replace the out-of-stock item with something similar, and that order went well. I got my item quickly - along with another pair of men's grey socks.
I placed a third order - which included free socks, and this time they let me choose the socks - but I only received half the order, including the socks I had selected. And yet another pair of men's grey socks. This was starting to resemble a Monty Python sketch.
They said the missing items from my order were 'lost in transit,' and one of the items I ordered was no longer in stock, so they could send one item, but I'd have to make another selection for the second item or they would issue a refund. I asked for the tracking number - twice - but they did not provide it. The only explanation for this is that they never shipped it out in the first place, because any business could provide this information with the push of a button.
Furthermore, it seems they either make a habit of selling out-of-stock items, or they don't bother to update their website. This is extremely frustrating as it results in needless delays and settling for second-choice items.
So, to date, I have received only half the items I originally ordered, plus 3 pair of socks I didn't ask for and don't want. I will be asking them to send the one item from my last order and refund the item that's out of stock.
Interestingly enough, the two items I ordered through Amazon came promptly and with no problems - and no unwanted socks.
UPDATE: Since my complaint is with Merino Tech's service and not their products, I continued to buy clothing from them via their Amazon site. I just canceled one such order because it's been 5 days and it still hasn't shipped yet - and the item I ordered is no longer listed on Amazon's website. Been there, done that and I know what it means: Merino Tech is continuing to sell items they don't have. Sadly, they just don't seem to be capable of learning from their mistakes.