MeowantReviews of meowant.com

Very dissappointed with the quality of the Meowant litter box and the Meowant support. The door to the bin came all deformed from being packaged incorrectly and doesn't shut properly. They put stuff in the bin for shipping and forced the door shut at the factory, so it won't close properly. The deformed bin door sticks out from the drum and causes the unit to error out whenever it rotates to clean. The opening at the point of the error is pointed backwards and upside down, and it is not available for any cat to be able to enter and use it until I unplug and plug it back in to reset it. So, I have to keep an old litterbox available for the cats in case this happens. The motor is clearly underpowered. You can hear it strain whenever it rotates the drum. It will slow down when the defective bin door hits the base and error out. The litter pan is very shallow and doesn't hold alot of litter, so when the cats are in it and they scratch around, it causes the litter to spray out of the drum all over the floor. I've been writing back to Meowant to get this returned and they have been very evasive and always asking for more and more pictures. Their support site does NOT list a phone number so I can't actually call and talk to anyone, any communiation has to be done through email. They are VERY slow to return emails. At this point I feel they are an inferior company with an inferior product that they do NOT stand behind. I would NOT recommend them to anyon Update 1/14/25: After 2 months of emailing back and forth with Meowant, they wrote and promised a full refund if I changed this review from 1 star. So I did last month. They never sent my refund so I'm changing it back.

I ordered a cat litter box for $259. I am beint cgarged $559. I will not pay $559 for this item.

Worked ok at first but now has a blinking blue light; wont connect, wont do anything…no phone number and no answer from the 2 emails sent to know what else to try. I have Done everything the manual says and nothing

La litière est défectueuse, nous l'avons reçue samedi, nous l'avons mise en route et elle fait que de claquer impossible que mon chat s’en serve . Elle reste bloquée ..

Updated:11/27/2024 and response to the company Meowwant. As mentioned, the lengthy wait times even from the company on a review are crazy long. Took a month to reply to this!. And in response the "solution", the purposed compensation has yet to be deposited into my account. When everything is as agreed, then it will be a step towards an alleviation for the numerous problems and closer to a resolution. Be proactive in your consumer rights fellow buyers. Updated: 11/16/2024. So there has been no email reply at all from the company and answers as to why this expensive litterbox is low quality and what the company is going to do to try and fix the situation. I ordered one of the larger automated boxes. listed for $600.00 US. took longer to get delivered but can't really knock them for that. unboxed and saw gaps and light in the drum seams and worried because it rotates with urine so not to happy about the idea of that dripping into the base which apparently can't be washed. then the ring on the front of the drum was apart and still in box. when I tried to put back in place it will not stick or fit around drum in designed location. when I told the company, the response is basically what did I do wrong. I'm sorry but this idea of a product that they retail for $600.00. Is sadly not a quality product. No contact number to be found, lengthy time periods in between customer service emails. Do not recommend this manufacturer at all.

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I would really like a replacement litter box. Every single day I have to unplug my meowant and plug it back in to get it to finish the cycle of cleaning

Customer service stinks! They don't return calls and I had to email them 3 times before they reached out to me. I purchased a stainless steel litter box with a dome and they said it was "leak proof". I sent pictures of the urine leakage and all they told me was that my cat seems to urinate in the cracks! It doesn't look like I'm going to get a refund.