MeowantReviews of meowant.com

Response from MeowantApr 20, 2026

Hi, thank you for your review. We sincerely apologize for any inconvenience caused by the delay. We wanted to let you know that your order has already been shipped and is currently in transit. The tracking information has been sent to your email, so you can monitor your package’s progress. We appreciate your patience and understanding, and we are here to assist if you have any further questions regarding your order.

Response from MeowantApr 15, 2026

Hi, we’re sorry to hear about your experience and understand your frustration. After reviewing your order, we were unable to find a litter box purchase—only accessories (trash bags and deodorizer packs) were included. Additionally, we have not received any previous emails or messages from you regarding this issue. That said, we’ve now proactively reached out to you to better understand the situation and gather more details. We’re more than happy to help once we have a bit more information about the product you’re referring to. Please check your inbox and feel free to reply to us—we’ll do our best to assist you.

Response from MeowantApr 10, 2026

Hi, we’re very sorry to hear about your experience and truly understand how frustrating this must be, especially given your situation. We’d really like to look into this for you and help find a proper solution. However, we’re currently unable to locate your order details. Could you please reach out to our support team with your order number and more information? This will allow us to better assist you and provide the appropriate support. We genuinely want to make this right and improve your experience.

Response from MeowantMar 23, 2026

Hi there, thank you for your feedback, and we’re sorry for any confusion caused. Your order was shipped in multiple packages. According to our records, we have not received any previous messages or emails from you regarding this issue. We have now sent you the tracking information via email—one package has already been delivered, and the second package is currently in transit. Kindly check your mailbox (including your spam/junk folder) for the tracking details. If you have any further questions or need assistance, please don’t hesitate to contact us, we’re always happy to help.

Response from MeowantMar 20, 2026

Hi, we’re sorry for the frustration this situation has caused. According to the tracking information, the package was marked as delivered. However, after you reported that you did not receive it, we offered to resend the items to you at no cost. We understand that you chose not to proceed with the replacement. If you change your mind, please feel free to reach out to us at any time, we’re still happy to help and want to make this right for you. Thank you for your feedback.

Response from MeowantMar 13, 2026

Hi there, thank you for your feedback. We understand that waiting for an order can sometimes feel frustrating. After checking the order details, the litter was purchased on March 7 and was successfully delivered on March 12, which is within the normal delivery timeframe. If there is anything else about the order that concerns you, please feel free to contact our support team. We’ll be happy to check the details with you and assist further.

Response from MeowantMar 12, 2026

Hi there, we’re sorry to hear about your experience and understand how disappointing that can feel. Our support team has already emailed you with troubleshooting steps to help identify the issue. Please check your inbox when you have a moment, and feel free to send us a short video if the problem continues. We’ll be happy to review it and help resolve the issue for you. Thank you for your understanding and patience.

Response from MeowantMar 10, 2026

Hi there, thank you for your feedback. After checking the order, it appears the discount code was not applied at checkout. We have already replied to your email and are happy to assist further, so please feel free to contact us through the email thread and our team will continue to help.