MeowantReviews of meowant.com

Reached out to customer service to start a return on an unopened device and the only response I got was to send pics of the defective device. It's brand new and unopened, I just need a return label so I can ship it back for a refund. Still haven't heard back from them again once I reiterated my issue.

This product doesn’t work. It starts to roll and get stuck every time. So disappointing.

Haven’t received my order very disappointed

Replaced my litter box 3 with this, I just have nothing but regret. Woke up to litter all over the floor & the robot filled with poop…. What was the point of spending $300?? If I wake up to a bigger mess than before.

The cat littler does not work with the automatic cat little box. It dumps almost all the litter back into the waste bin. This little also does not mask odors. This also is tracked all over our home.

been 3 days still not using

My order did not show up but says it was delivered, my neighbors did not receive it on accident.

Bought a unit that said it was good for up to 18lbs (my cat is 16lbs). My cat had no problem transitioning to using the unit, however it was obviously too small for her as she had several accidents where she was inside the unit but not getting her whole body in. I would never have bought this model if I had known this would be an issue. They have a unit for larger cats, but mine is within the advertised size range for this one. That size range is not accurate. I tried to request an exchange to the other model as I still think it is a great product. I feel like this is the right thing for them to do, given that I bought this one believing it was big enough. They’ll let me return it…EXCEPT, because it’s not a “warranty issue”, they won’t cover return shipping…which, guess what, is going to cost almost the same price as the unit itself. (How about it’s a bad, misleading information issue on how well this unit will work for a larger cat?) So you get a “refund” but basically you are out the cost no matter what. They offered me a lousy $50 to not return it. “You can sell it” they said - how about better customer service instead? There’s no guarantee i can find a buyer for this…I want a unit that works for my cat. I bought the wrong one based on their information. I paid over $300 for the machine plus extra accessories I bought. Now all useless. I can’t afford to be paying twice.