Marcella
Shipping mix up, prompt response from customer service
I ordered a litter box and liners. Initially all I received were the liners. There was no tracking number for the litter box itself so I reached out to customer service. They got back to me the next day and assured me that it would ship separately. It arrived a few days later. The litter box seems very safe for my cat but leaves behind clumps of waste. Was expecting the self cleaning function to be a bit better.
Response from MeowantNov 28, 2024
Hello, we are sorry for the inconvenience caused. We value the opinion of our customers! The cat litter box and litter liners were shipped separately. Because only one tracking number is allowed to be uploaded in our system, the second tracking number won't show up. We have replied to you in email. Please kindly check it.




