MeowantReviews of meowant.com

Response from MeowantAug 20, 2025

Hi, we’re truly sorry for the frustration and lack of timely communication. We understand how upsetting this must be, especially when you’re eager to receive a working product. Please know that we have received your messages and have already responded via email with a solution. Since you purchased Worry-Free Shipping Protection, your case is being handled through our partner Seel, and we’re assisting with that process to make sure everything is resolved smoothly. We absolutely appreciate your patience and your desire to keep the product and we’re here to help make this right. If there’s anything further you need, please don’t hesitate to reply to our last email and we’ll prioritize your case.

Response from MeowantAug 18, 2025

Hi, we’re very sorry to hear that you’re upset and we completely understand your frustration. After receiving your request to return the item due to space issues, our team promptly provided the return address and also offered an alternative partial refund solution to make things easier for you. You chose the partial refund option, and we’ve already processed the refund accordingly. We always aim to provide flexible solutions that fit our customers’ needs, and we’re sorry to hear that you're still unhappy with the experience. If there’s anything more we can do to assist or improve your satisfaction, please don’t hesitate to reach out to us directly.

Response from MeowantAug 18, 2025

Hi, we’re truly sorry to hear about your experience — receiving a used or non-functioning product is absolutely not the standard we hold ourselves to. This may have been a warehouse error, and we are currently investigating the issue and actively communicating with you via email to resolve it. Please rest assured that we’re committed to making this right for you as quickly as possible. We truly appreciate your patience and the opportunity to fix this. If there’s anything else you need in the meantime, please don’t hesitate to let us know.

Response from MeowantAug 18, 2025

Dear customer, we’re very sorry to hear about your experience. We completely understand how frustrating it can be when a pet doesn’t take to a new product, especially one meant to make life easier. We’ve been in touch via email and have already provided you with both support suggestions and the return address for sending the item back. We’re happy to assist further with the return process if needed, and we’ll make sure everything is handled smoothly. If there’s anything else we can do to assist, please feel free to reach out.

Response from MeowantAug 12, 2025

Hi, we're sorry to hear about the trouble you've had. To better assist you, please contact us through email and send us a video to demonstrate the problem. We’d be happy to help resolve the issue.

Response from MeowantAug 12, 2025

Hi, we’re sorry to hear about your experience and understand your frustration. Our team has already reached out via email to better understand the issue and assist with a resolution. We’re here to help and will do our best to make things right.

Response from MeowantAug 12, 2025

Hi, thank you for your feedback, and we’re sorry for the delay. The deodorizers are currently out of stock, and we’ve sent an update via email with the estimated delivery time. We appreciate your patience and are doing our best to get your full order to you as soon as possible.

Response from MeowantAug 12, 2025

Hi, we're extremely sorry to hear about the issues you've faced with our product. The model you have is SC02, you need to remove the litter empty board when using. Only attach it when you need to clean all litter.