MeowantReviews of meowant.com

Response from MeowantJun 14, 2026

Hi, we are truly sorry to hear about your shoulder surgery and all the trouble this product has brought you. We didn't receive any email from you, but we have taken the initiative to send you an email to confirm your specific situation. Please reply to our email so we can assist you in resolving this issue properly. Please kindly check your inbox (including spam/junk folders) for the shipping details. We're happy to help.

Response from MeowantJun 14, 2026

Hi, we sincerely apologize for the inconvenience caused. As stated in your order confirmation email, accessories including litter bags and pet odor eliminators would be shipped separately from the automatic litter box. These two items are currently out of stock, and we have already informed you of this situation via email. We will arrange delivery for you immediately once they are back in stock. Thank you for your patience and understanding.

Response from MeowantJun 10, 2026

Hi, we sincerely apologize for the leakage issue and all the inconvenience it has caused you. We have explained via email the possible reasons for urine leakage when multiple cats use the unit. We will arrange the replacement drum and ship it to you as soon as it is in stock. We value your feedback and will keep working to optimize our products and service. Please feel free to contact us if you have any further questions.

Response from MeowantMay 29, 2026

Hi, we are sorry for the inconvenience caused. Your order was shipped in two separate packages, and according to the tracking information, both packages have already been delivered. We have also sent the tracking details to you by email. If you still have not received the packages, please let us know and we will be happy to assist you further.

Response from MeowantMay 29, 2026

Hi, we’re very sorry to hear that your package arrived damaged. We have already replied to your email and are currently verifying the specific situation. Please rest assured that we will work with you to provide a satisfactory solution as quickly as possible. Thank you for your patience and understanding.

Response from MeowantMay 21, 2026

Hi, we’re sorry to hear your cats haven’t started using the litter box yet. We’ve already sent you an email with some tips and guidance on how to help your cats get accustomed to a new litter box. Please check your inbox (and spam folder) for our email, and feel free to reach out if you need any further assistance. Thank you for your patience and understanding.

Response from MeowantMay 21, 2026

Hi, we’re very sorry to hear about the condition of your package. Our team has already replied to your email and is currently verifying whether the product inside was damaged. If we confirm that any part of the product is damaged, we will promptly send you a replacement parts. Thank you for your patience and understanding while we resolve this issue.

Response from MeowantMay 19, 2026

Thank you for your feedback and we’re sorry to hear about the odor issue you experienced. We’ve sent you some tips via email that may help improve the situation and reduce odor during the cleaning cycle. Please check your inbox or spam folder, and feel free to reply if you need further assistance.