MeowantReviews of meowant.com

Response from MeowantOct 28, 2025

Hi, we’re sorry to hear that you’re experiencing issues. To clarify, the app requires a 2.4 GHz Wi-Fi connection to function properly. Once connected, you can adjust the automatic cleaning schedule directly through the app. We understand that every cat and household is different, and we’re happy to help troubleshoot or guide you through the setup if you’d like. Please feel free to reach out to our support team.

Response from MeowantOct 28, 2025

Hi, we’re really sorry to hear about the issue with your litter box. We’ve checked our records and weren’t able to locate your previous emails or messages, but our team has already reached out to you directly via email to help resolve this as soon as possible. We truly appreciate your patience and the chance to make things right.

Response from MeowantOct 28, 2025

Dear customer, we’re sorry to hear about your experience and truly appreciate your feedback. Our team has already reached out to you via email to discuss a solution, and we’re glad to be working with you directly to resolve the issue. Thank you for giving us the opportunity to make things right.

Response from MeowantOct 28, 2025

Hi there, Thank you for taking the time to share your thoughts. We completely understand your concerns — reading mixed reviews can definitely make it hard to decide. We do want to clarify that it looks like you haven’t had the chance to try our product yet. We’d really encourage you to experience it firsthand before making a final judgment. We take customer feedback seriously and are always working to improve both our products and our service. If you ever decide to give us a try, our team will be here to support you every step of the way.

Response from MeowantOct 23, 2025

Dear customer, thank you for your feedback. We sincerely apologize for the condition in which your litter box arrived — this is certainly not the experience we want for our customers. Please be assured that we have already communicated with you via email and agreed upon a solution that we hope meets your satisfaction. If you have any further questions or concerns, please don’t hesitate to reach out to us. We appreciate your understanding and the opportunity to make things right.

Response from MeowantOct 23, 2025

Dear customer, thank you for your feedback. We sincerely apologize for the delay in our response and any inconvenience it caused. Regarding your charger issue, we have already sent you a replacement charger to ensure your product works properly. We truly appreciate your patience and understanding during this time. We value your experience and are committed to improving our customer service. Please feel free to reach out if you have any further questions or need additional assistance.

Response from MeowantOct 23, 2025

Thank you for your feedback. We’re very sorry to hear about the leaking issue you’re experiencing. The reason we ask for videos is to better understand exactly where the leak is coming from. This helps us accurately identify the problem and provide the most effective solution for you. We truly want to resolve this as quickly as possible. We have reached out to you through email. Please kindly check it. Thank you for your patience and understanding.

Response from MeowantOct 23, 2025

Thank you for your feedback. We completely understand how frustrating it must be when your cat refuses to use a product you had high hopes for. We’ve sent you some additional tips via email to help your cat gradually get comfortable with the litter box again, and we’re here to support you through the process. Please don’t hesitate to reach back out if your cat shows any changes or if you’d like further guidance. Our team is always happy to assist in any way we can.