MeowantReviews of meowant.com

Response from MeowantNov 16, 2025

Hi, we’re very sorry for the frustration you’ve experienced. We’ve checked our records and unfortunately, we have not received any emails from you regarding this issue, which is why we were not able to respond earlier. Regarding the extra bags you received, those were part of our Halloween promotion for the first 50 orders on that day, not an indication of any issue with your order. We would like to help resolve any problems you are having with the litter box. Please contact us directly with your order number, and we’ll provide guidance to address the concerns you mentioned. Thank you for your understanding.

Response from MeowantNov 16, 2025

Hi, we’re very sorry for the frustration this has caused. We understand how upsetting it can be when the litter box is not working as expected. We want to clarify that we have responded to each of your messages, and we’ve provided guidance to help resolve the issue. You need to remove the litter empty board when only the clumps need to be cleaned. If you’re still having trouble, please reach out again with your order number, and we’ll make sure to guide you step-by-step to fix the problem or provide an appropriate solution. We appreciate your patience and hope we can make this right.

Response from MeowantNov 16, 2025

We’re very sorry to hear about your experience and completely understand your frustration. We value you as a repeat customer and have already provided a solution via email. We hope this resolves the issue and allows you to continue enjoying our products. Please don’t hesitate to reach out directly if you need further assistance. Thank you for your patience and for giving us the opportunity to make this right.

Response from MeowantNov 16, 2025

Hi, we’re very sorry for the frustration this situation has caused. We understand your concern regarding the leak and appreciate your detailed feedback. As mentioned in our previous emails, we have provided a solution to address the issue, and we hope it meets your needs. Our goal is always to ensure our customers are satisfied while also being able to properly verify and resolve product concerns. We appreciate your patience and hope the solution we offered helps you enjoy your litter box as intended. If there is anything further we can do, please reach out to us directly. Thank you for taking the time to share your experience.

Response from MeowantNov 16, 2025

Hi, we’re very sorry for the confusion and understand your frustration. According to the tracking information, your litter box was delivered on November 1st. Sometimes, carrier tracking systems can experience delays in updating, which may have caused the confusion. If you did not receive the package despite the delivery confirmation, please contact us directly and we’ll help resolve this promptly. Thank you for your understanding.

Response from MeowantNov 16, 2025

Hi, thank you for your feedback, and we’re sorry for the confusion. The gray version you ordered includes a gray base and gray drum sides, but the main body is white, this is the correct color design for the gray model. If you need help assembling the litter box, we would be happy to guide you step-by-step or provide a video tutorial. Please feel free to contact us and we’ll assist you right away. Thank you for giving us the chance to help.

Response from MeowantNov 16, 2025

Hi, we’re very sorry for the trouble you’re having with the Wi-Fi connection. We’ve checked our system and unfortunately we have not received any messages or emails from you, which is why we weren’t able to assist sooner. We definitely want to help you get the box connected. We have reached out to you by email. Please reply to us. Thank you, and we’re here to help.

Response from MeowantNov 16, 2025

Hi, we’re sorry for the concern this caused. According to the latest tracking information, your package was delivered on November 3rd. Sometimes FedEx tracking updates are delayed, which may be why it showed “label created” for a period of time. We only send review requests automatically after the system confirms delivery, not to pressure you in any way. If you did not receive the package or have any other questions, please contact us and we’ll help right away.