MeowantReviews of meowant.com

Response from MeowantNov 24, 2025

We’re very sorry to hear about your experience, and we truly appreciate you taking the time to share this feedback. This is not the level of performance or satisfaction we want any customer to have. At the moment, we’re unable to locate your order because no contact information or order number was provided with the review. We would really like to assist you and find a proper resolution, but we need a bit more information. Could you please reach out to us by email and provide us with your order number? Once we receive your message, our team will help you right away. Thank you again for bringing this to our attention. We look forward to helping you.

Response from MeowantNov 24, 2025

We’re truly sorry to hear about the experience you had, and we appreciate you sharing your feedback. This is not the level of support or clarity we want our customers to encounter, and we sincerely apologize for the frustration caused. We understand how stressful it can feel when a product doesn’t work as expected and the return process seems unclear. That should never happen, and we take your concerns seriously. Our team has already reached out to you by email and provided a resolution that you agreed to. Thank you again for bringing this to our attention, and we’re committed to ensuring a much better experience going forward.

Response from MeowantNov 24, 2025

Dear Customer, we’re very sorry to hear about the trouble you’re experiencing with your litterbox. This is certainly not the performance or convenience we want our customers to have, especially after making such an important purchase. The issue you described with clumps sticking to the screen and the waste drawer filling too quickly sounds incredibly frustrating, and we truly apologize for the inconvenience. This is not the experience we want to deliver. We have replied to your email, please check your email so we can move forward with the best solution for you. Thank you for bringing this to our attention, and again, we’re truly sorry that the product did not meet your expectations. We’re committed to making this right.

Response from MeowantNov 24, 2025

Dear customer, we are extremely sorry to hear about the condition in which your litterbox arrived. Receiving a product that appears used—and with someone else’s information inside—is absolutely unacceptable and far below our quality standards. Please accept our sincere apologies for this experience. We have already reached out to you by email to address this issue directly and to offer a proper resolution. Even if you decided to clean the unit and continue using it, we still want to make this right for you. Please kindly check your inbox (and spam folder just in case). If you did not receive our message, feel free to contact us again, and we will assist you immediately. Thank you for bringing this to our attention, and again, we are truly sorry for the inconvenience caused.

Response from MeowantNov 24, 2025

Hi, we’re extremely sorry for the shock and frustration this has caused, receiving a used unit is completely unacceptable. Please rest assured that we have already replied to your email, and our team is actively working with you to resolve this as quickly as possible. Thank you for your patience, and we will make sure this is taken care of for you.

Response from MeowantNov 24, 2025

Hi, we’re very sorry to hear about the experience you’re having with the box. This is definitely not the performance we want you to have, and we understand how frustrating and unpleasant it must be to find clumps and buildup after each cycle. We would really like to help you diagnose and fix this as quickly as possible. We have reached out to you to solve the problem. Please kindly check it and reply to us. Thank you for bringing this to our attention, and again, we sincerely apologize for the inconvenience. We’re committed to making this right.

Response from MeowantNov 19, 2025

Hi, we’re truly sorry for the terrible experience you’ve had， receiving a used or damaged unit is absolutely unacceptable. Please know we take this very seriously. Our team is already reviewing your case and we will actively work with you to provide a proper solution, whether that’s a replacement or a refund. Please check your email so we can get this resolved for you as quickly as possible. Thank you for giving us the chance to make this right.

Response from MeowantNov 19, 2025

Hi, we’re very sorry to hear about the issue with the side track. We’ve already replied to your email and are assisting you directly to resolve the problem as quickly as possible. Please check your inbox for our email. Our support team is actively helping you now. Thank you for your patience.