MeowantReviews of meowant.com

Response from MeowantDec 8, 2025

Hi there, We’re very sorry for the inconvenience. We shipped your order to the address provided at the time of purchase, and it seems the carrier may have made a mistake. We’re glad to hear that the person who received your package has contacted you. If you need any further assistance from our side, please don’t hesitate to reach out — we’re here to help. Thank you for your understanding.

Response from MeowantDec 8, 2025

Hi there, Thank you for your feedback, and we’re sorry for any confusion or concern regarding your order. We’ve already reached out via email to explain that your order was shipped in two packages. Two of the packages are already on their way, and we provided you with their tracking numbers. They are currently in transit, and you should be receiving them very soon. If you have any questions or need further assistance, please feel free to contact us — we’re here to help. Thank you for your patience and understanding.

Response from MeowantDec 8, 2025

Hi there, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience caused by the stock shortage. We completely understand how frustrating it is to run out of the recommended litter, especially when your cats are used to it. We truly appreciate your loyalty and are glad to hear that you love our products. The specific litter you ordered is currently out of stock due to high demand, but we are working hard to restock it as quickly as possible. We’ll notify you as soon as it’s available so you can continue using the recommended litter without interruption. Thank you again for your patience and understanding. We’re committed to providing you and your cats with the best experience possible.

Response from MeowantDec 8, 2025

Hi there, We’re very sorry to hear that your box arrived damaged. This is certainly not the experience we want for our customers. We have already reached out to you via email to verify the issue and gather more details so we can provide the appropriate solution. Please check your inbox (and spam/junk folder just in case) and reply at your earliest convenience. Thank you for your patience — we are committed to resolving this for you.

Response from MeowantDec 8, 2025

Hi there, We’re very sorry for the confusion. The review request email was automatically sent by our system, and we apologize that you received it before your product arrived. After checking your order, we can confirm that the package was delivered and signed for on December 6th. Could you please check if you have received it? If you still can’t locate the package or need any help, please feel free to contact us — we’re here to assist you. Thank you for your understanding.

Response from MeowantDec 8, 2025

Hi there, Thank you for your feedback, and we’re very sorry for the delay in communication. Due to the peak season, our email responses have been slower than usual — we apologize for the inconvenience this caused. We’ve checked your order and have already emailed you the tracking information. Your litter box has been delivered and signed for, and the trash bags are still in transit and on their way to you. If you have any questions or need further assistance, please feel free to reach out — we’re here to help. Thank you for your patience and understanding.

Response from MeowantDec 8, 2025

Thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations, especially regarding odor control and cleanliness. We understand how important this is and apologize for any inconvenience caused. We will be sending you some helpful tips via email to improve your experience. Thank you for your understanding, and we appreciate the opportunity to improve.

Response from MeowantDec 8, 2025

Hi there, Thank you for your feedback, and we’re very sorry for the delay in our response. Because of the peak season, our order and email volume has increased significantly, which unfortunately caused slower reply times. After checking your order, we can confirm that all three packages have been delivered and signed for. We have also replied to your emails — please check your inbox (and spam/junk folder just in case). If you still have any questions or need further assistance, please feel free to reach out. We’re here to help and want to make sure everything is resolved for you. Thank you for your patience and understanding.