MeowantReviews of meowant.com

Response from MeowantDec 11, 2025

Hi there, Thank you for sharing your feedback, and we’re truly sorry to hear that you're having issues with the product. We checked our records, and it seems we haven't received any direct communication from you. However, we’ve already sent you an email to assist with the issue you're experiencing. Please kindly check your inbox (including your spam or junk folder) for our message. We are here to help and want to resolve this as quickly as possible. If you didn’t receive our email or have any further concerns, please feel free to reach out to us again. Thank you for your understanding, and we look forward to hearing from you soon.

Response from MeowantDec 11, 2025

Hi there, We sincerely apologize for the inconvenience you've experienced with your order. We can confirm that your order was shipped on November 28th, and we understand your frustration with the current shipping exception status. Our team is actively working with the logistics company to resolve this and get more details on the issue. We completely understand the urgency, and we're committed to providing you with an update as soon as we have more information. We will follow up via email to ensure you're kept in the loop. Thank you for your patience and understanding as we work on resolving this. If you have any further questions in the meantime, please don’t hesitate to contact us.

Response from MeowantDec 11, 2025

Hi there, Thank you for your feedback, and we sincerely apologize for the delay in the shipment. We understand how frustrating it can be to not receive an update. We want to assure you that we sent an email on December 3rd informing you that your order would be shipped in two separate packages. One package has already been successfully delivered, and the second one is still in transit. We're happy to report that the remaining package is scheduled to arrive today. We truly appreciate your patience, and if you have any further concerns, please feel free to reach out. We're here to assist you!

Response from MeowantDec 10, 2025

Hi there, Thank you for sharing your feedback, and we’re very sorry for the confusion and frustration this has caused. After checking our records, we did send your order confirmation email on the 2nd and your shipping confirmation on the 3rd, which included your tracking information. According to the tracking, your package has already been delivered. It’s possible the emails may have gone to your spam or promotions folder, so we kindly suggest checking there as well. If you still can’t locate the emails or have any questions about your delivery, please feel free to reach out — we’re here to help and want to ensure everything is resolved for you. Thank you for your patience.

Response from MeowantDec 10, 2025

Hi there, Thank you for your feedback, and we sincerely apologize for the confusion. We understand your frustration with the delivery. As per your previous request to cancel the order, we successfully intercepted the shipment. After you decided to keep the order, we re-shipped it for you, and it’s now on its way. The package should arrive within 3-5 business days. We’ve already sent you the new tracking information via email, so please check your inbox (and spam folder, just in case). If you need any further assistance or have additional concerns, please don’t hesitate to reach out. We’re here to help!

Response from MeowantDec 10, 2025

Hi there, Thank you for your feedback, and we’re truly sorry to hear about the confusion with your delivery. We did send an email asking you to confirm your shipping address, and if everything is correct, could you please check with anyone at your address (such as family members) to see if the package was refused upon delivery? Once we confirm the details, we’ll be able to assist you further. Thank you for your patience, and we’re here to help!

Response from MeowantDec 10, 2025

Hi there, Thank you for your feedback, and we sincerely apologize for the frustration you’ve experienced. We completely understand how disappointing it is to be asked for a review when you haven’t received your product yet. We’re currently looking into your order, and we want to ensure you get your package as quickly as possible. Thank you for your patience, and we’re here to resolve this for you as soon as we can.

Response from MeowantDec 10, 2025

Hi there, Thank you for your feedback, and we sincerely apologize for the frustration you’ve experienced. We completely understand how disappointing it is to be asked for a review when you haven’t received your product yet. After checking the tracking number, the shipping status shows it was delivered. Could you please check it again? Thank you for your patience, and we’re here to resolve this for you as soon as we can.