MeowantReviews of meowant.com

Response from MeowantAug 25, 2026

Hi, thank you for the quick delivery feedback! We are glad to hear that the litter box is working for you, but we completely understand your frustration regarding the sensor not detecting your 15lb cat. To help resolve this, we have just sent an email with some troubleshooting steps. Please kindly check your inbox and try the steps. If the issue persists, just let us know and we will make sure to get this sorted out for you!

Response from MeowantAug 27, 2026

Hi, thank you for reaching out! We are thrilled that you decided to get a second unit for your three kids. I am so sorry to hear that the new litter box is not emptying automatically and the light stays blue. We have just sent you an email with some quick troubleshooting steps to help fix this issue. Please kindly check your inbox! If you have any questions after trying the steps, please feel free to reply directly to our email. We are always here to help you get it working perfectly!

Response from MeowantAug 25, 2026

Hi, we sincerely apologize for the ongoing issues with your SC02 litter box. We understand your disappointment regarding the WiFi connection and the machine not working. To resolve this for you, please reach out to our after-sales team by email. Our technical support will provide you with specific troubleshooting methods to fix the syncing and operational problems. We are committed to making sure your litter box works properly again.